HITS supports telephone systems throughout Michigan Medicine.
Telephone Equipment Information
Most AT&T phones are either the 3903 model or the 3904 model. The two models are very similar. The 3904 model has additional phone lines and a few additional features.
Headsets are not purchased, provided, or supported by HITS or AT&T. You can can buy a headset through this headset vendor website.
For information on requesting telephone services & equipment please contact the HITS services Desk at 734-936-8000.
Telephones and Headsets Repair
For all desk phone repairs, regardless of make or model, please contact the AT&T Managed Services Help Desk at 1-800-498-4858, and select option 1.
For Sprint Urgent / Emergent phones (flip-phones), contact the HITS Service Desk at 734-936-8000.