Cornerstone Learning – Resources & Support

MLearning has been permanently retired to make way for Cornerstone Learning!

Cornerstone Learning is now live (Log in with Level 2 credentials.)

Key Points:

  • Faculty and staff can expect to see email messages from Cornerstone Learning informing them of training assignments. These messages may come from either noreply(at)csod.com OR NoReply–Cornerstone(at)csod.com. (Note: These messages are legitimate, and links they contain can be trusted.)
  • Cornerstone Learning users are asked to complete a User Profile Questionnaire at their earliest convenience. The information collected helps to ensure that each user is assigned training that’s appropriate to their individual job role and responsibilities. (Note: It can take up to 24 hours for changes to appear on a user's training transcript.)
  • A record of all past training activities completed in MLearning has been carried over to Cornerstone Learning. 
  • Anything that had been assigned to complete in MLearning will now appear in Cornerstone Learning. 
  • All institutional “mandatories” are still available in Cornerstone Learning.

Cornerstone Learning Overview (Video)

Cornerstone Learning will bring many advantages over our legacy system.

Transition "Toolkit" Information

Things you should do now that Cornerstone Learning is live:

Individual Learners (This includes most faculty, staff, and students.)

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  • Log in to Cornerstone Learning to search for and complete the Getting Started with Cornerstone (CSOD-100005) training course to help orient you to the new system.
  • Become familiar with the Cornerstone Learning Basics by clicking the "Get Help" button (as shown at left).
  • Here you'll find step-by-step instructions on the Cornerstone Learning Help Documentation page. 

Also:

  • Complete the User Profile Questionnaire that is assigned to you on your Active Transcript. You may work with your Manager or Department Facilitator to make sure you are completing the form correctly. 
  • Review your Transcript to make sure the correct training is assigned to you and complete and/or schedule any coming due assignments.
  • If your training assignments do not look correct, please update your User Profile Questionnaire where needed. Stabilization will continue through Mid-December and issues may be automatically resolved during that time.
  • Register for any upcoming training sessions you may need.
  • Complete any overdue or upcoming training.

Managers

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  • Log in to Cornerstone Learning to search for and complete the Introduction to Cornerstone Learning for Managers CSOD-10002 training course, if you have not already completed it.
  • Become familiar with the Cornerstone Learning Manager procedures by clicking the "Get Help" button (as shown at left) on the Cornerstone Learning "Welcome" page.
  • Here you'll find step-by-step instructions on the Cornerstone Learning Help Documentation page, including a section dedicated to Managers. 

Also:

  • Verify you can see the staff that report to you in Cornerstone Learning. You will also have access to view Temps and Contractors that work for you. if you are no longer responsible for any of the Temps and Contractors that appear in your Manager view, please submit a ticket via the Michigan Medicine Help Center, and assign to the HITS IAM team.
  • The User Profile Questionnaire has been assigned to all staff. Please work with your staff to have them complete their User Profile Questionnaire correctly or you can edit their User Record with the correct information. 
  • Review your staff’s transcripts to make sure they have the correct training assigned and they have registered for sessions as expected. 
  • Build a Manager Dashboard in Cornerstone Learning to view summary information so you can quickly view the information that is most important to you.
  • Run and become familiar with the reporting in Cornerstone Learning, including the Joint Commission and Institutional Mandatory reports.

Instructors

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  • Log in to Cornerstone Learning to search for and complete Introduction to Cornerstone Learning for Instructors CSOD-10003, if you haven’t already completed it.
  • Become familiar with the Cornerstone Learning Instructors procedures by clicking the "Get Help" button (as shown at left) on the Cornerstone Learning "Welcome" page.
  • Here you'll find step-by-step instructions on the Cornerstone Learning Help Documentation page, including a section dedicated to Instructors.

Also:

  • Verify that you have been assigned as an instructor to the correct upcoming sessions.
  • Add links (zoom, etc) to any Virtual training sessions that learners will need to attend.
  • Review upcoming sessions and verify the correct learners are on the roster.
  • Create new training sessions into the system as needed.

Facilitators

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  • Become familiar with the Cornerstone Learning Facilitator procedures by clicking the "Get Help" button (as shown at left) on the Cornerstone Learning "Welcome" page. 
  • Here you'll find step-by-step instructions on the Cornerstone Learning Help Documentation page – including a section dedicated to Facilitators. 

Also:

  • The User Profile Questionnaire has been assigned to all staff. Please work with your staff to have them complete their User Profile Questionnaire correctly or you can update their User Record with the correct information.
  • To assign MiChart training, you will edit the User Record portion of a user’s Universal Profile and mark the appropriate MiChart curriculum that needs to be assigned. The assignment will appear on a learner’s transcript the next day in most cases.  
  • As needed, review staff active and completed transcripts (learning plans) to make sure they have the correct training assigned. (items on the completed transcript may be configured to automatically recur at a predetermined time.
  • Assist staff with enrolling or registering for any Instructor-Led training sessions as needed. Remember that employees can enroll themselves in training sessions, including MiChart sessions.  
  • Run and become familiar with the reporting in Cornerstone Learning, including the Joint Commission and Institutional Mandatory  reports.  

NOTE: Cornerstone facilitator access is granted when any user completes the Introduction to Cornerstone Learning for Facilitators CSOD-100001 training course and has digitally signed the attestation. If you did not complete the training before Thursday, November 3 at 5 p.m in MLearning, you can search for the course by its title and complete the training in Cornerstone Learning.

Training Opportunities

Role-Specific Training Opportunities:

Individual Learners (This includes most faculty, staff, and students.)

Log in to Cornerstone Learning and search for CSOD–10005 Getting Started in Cornerstone Learning. (Estimated time to complete: 15 minutes)

You may also want to watch this Cornerstone Learning Overview Video.

Managers

Log in to Cornerstone Learning and search for CSOD-10002 Introduction to Cornerstone Learning for Managers. (Estimated time to complete: 90 minutes)

Instructors

Log in to Cornerstone Learning and search for CSOD-10003 Introduction to Cornerstone Learning for Instructors. (Estimated time to complete: 60 minutes)

Facilitators

Log in to Cornerstone Learning and search for CSOD-10000: Introduction to Cornerstone Learning for Facilitators. (Estimated time to complete: 2 hours)

Documentation/Known Issues

Documentation (Self-Help Articles)

Known Issues

We're currently aware of several issues with Cornerstone Learning, and our team is working to resolve them. Please check back periodically for updates.

Frequently Asked Questions

Cornerstone Learning - All Users

What are "NoReply–Cornerstone(at)csod.com" and "noreply(at)csod.com"? Can these messages be trusted?

Yes. Now that Cornerstone Learning is live, Michigan Medicine faculty and staff will begin to see email messages from "NoReply–Cornerstone(at)csod.com" and/or "noreply(at)csod.com" notifying them of training assignments. These messages are legitimate, and links they contain can be trusted.

How much of my MLearning completed learning history will be moved into Cornerstone Learning?

All of your current MLearning records will be brought into Cornerstone Learning and will be available to you in the new system when the new system goes live in November.

If I'm actively engaged with an eLearning course in MLearning, will my progress be saved?

No, eLearning courses that are in-progress in MLearning prior to moving to Cornerstone Learning will not retain their progress and you will need to re-start in Cornerstone Learning.

Will I need to re-register for instructor-led training in which I'm currently enrolled?

No, any instructor led training that you are enrolled for in MLearning will retain your registration in Cornerstone Learning.

Will institutional "mandatories" still be required in Cornerstone Learning?

Yes, if you are due to complete any Michigan Medicine mandatory trainings, you'll be able to complete them in Cornerstone Learning when the system is live. You will also be able to see any already-completed trainings on your Completed Transcript.

Will professional development training opportunities be available in Cornerstone Learning?

Yes, Cornerstone Learning will be  integrated with LinkedIn Learning. LinkedIn Learning has a video library of over 15,000 engaging, top-quality, on-demand courses taught by recognized industry experts to meet your professional development needs.

Will Michigan Medicine (Level-2) still be required to log in to Cornerstone Learning?

Users will need a Level-2 account to be granted an account in Cornerstone. However, as with MLearning, users can use their Michigan Medicine (Level-2) OR UMICH (Level-1) credentials to log into the system.

Will courses that I complete in LinkedIn Learning show on my Cornerstone Learning transcript?

Yes, once Cornerstone learning is live, you can launch and complete the LinkedIn Learning module in Cornerstone Learning or in LinkedIn Learning (using your umich credentials), and your Cornerstone Learning transcript will show your completion.

Is there any connection between Cornerstone Learning and My LINC?

Cornerstone Learning is Michigan Medicine's new Learning Management System. My LINC is the University of Michigan Learning Management system. These two systems are independent and there are no connections or integrations between them.

 

Do I need to use a computer to access Cornerstone Learning, or can I use a mobile device?

For the best experience, we recommend you use a computer instead of a tablet or smartphone. 

Can I access Cornerstone Learning while home or away – or do I need to it from my work computer?

Cornerstone Learning can be accessed from anywhere, using your Michigan Medicine (Level-2) credentials. 

Who can create/schedule sessions in Cornerstone Learning?

Users with the Instructor role will be able to schedule/create sessions in Cornerstone. Depending on the settings configured for each Instructor-led session, Managers, Facilitators, Instructors and Learners can register to attend scheduled sessions.

Cornerstone Learning – Managers

As a manager, will I be able to see my staff's training records in Cornerstone Learning?

 As a manager, you can see your employee’s active and completed transcript as well as their User Profile.

As a manager, will I be able to assign training to my staff?

You will be able to assign training that is a one time assignment (non-recurring) to your employees. Institutional mandatories and other annual/biannual training will be system assigned.  

What's the difference between the Manager and Facilitator role in Cornerstone Learning?

Facilitators can:

  • Enroll any learner into Instructor-led events (even virtual) 

  • Post Enroll – Mark any learners complete using Express Class (replaces post enroll) ​

  • Use any user record to manage and assign automated training ​

  • View and manage any learner profiles for entire enterprise ​

  • View any learner's active and completed transcript​

 Managers Can:

  • Assign non-recurring training to their staff 

  • Use user record to manage and assign automated training for their staff ​

  • View and manage their staff's profiles

  • Create a reporting dashboard to manage their employee's learning

Cornerstone Learning – Instructors and Facilitators

If I'm an instructor who has a class scheduled soon after the transition, what should I do to prepare?

Have your learners register in MLearning for your class prior to November 1. You should then pull a copy of your roster from MLearning on Nov 2nd, and then once we are live with Cornerstone, you as the instructor should go in and verify the roster in the new system and verify/add any additional learners there at that time. Learners will also be able to log into Cornerstone starting November 7 to register themselves.

 

Can Facilitators enroll staff into MiChart?

Yes – but the process is different from MLearning. Facilitators will need to update the users' Cornerstone Learning User Record in the employee’s Universal Profile to select the appropriate MiChart Curriculum needed for staff. Facilitators can enroll staff directly into MiChart training sessions.  

Will we still need to use the MiChart Course Request form to request training dates when there isn't one on the schedule?

Yes, please use the MiChart Course Request form to request a training date

What's the difference between the Manager and Facilitator role in Cornerstone Learning?

Facilitators can:

  • Enroll any learner into Instructor-led events (even virtual) 

  • Post Enroll – Mark any learners complete using Express Class (replaces post enroll) ​

  • Use any user record to manage and assign automated training ​

  • View and manage any learner profiles for entire enterprise ​

  • View any learner's active and completed transcript​

 Managers Can:

  • Assign non-recurring training to their staff 

  • Use user record to manage and assign automated training for their staff ​

  • View and manage their staff's profiles

  • Create a reporting dashboard to manage their employee's learning 

Can registrations be completed by a Nurse Educator's (ENC) supervisor or administrative assistant?

Yes – Staff with Facilitator access can enroll learners into instructor-led sessions and can update a learner’s transcript with training details using Express Class for items that were not originally scheduled through Cornerstone. Introduction to Cornerstone Learning for Facilitator training has been assigned in MLearning and must be completed by 5 p.m. on Thursday, November 3 in order to have Facilitator access when Cornerstone Learning goes live on November 7,

Can a Facilitator complete a Learner's Employee Profile Questionnaire?

No, because facilitators will use the employee’s User Record to make changes to an employee’s profile.  The Learner is assigned an Employee Profile Questionnaire when Cornerstone Learning goes live on 11/7 and they should complete the questionnaire.   

Cornerstone Talent Management Platform

What is Cornerstone?

  • Cornerstone is the Talent Management platform that will eventually serve all of Michigan Medicine, including all faculty, staff, and students.
  • This platform is being developed as a partnership between HITS, Michigan Medicine Human Resources, and Organizational Development.
  • As a first step, Cornerstone Learning replaced MLearning in November 2022.
  • Performance Management, Succession Planning, Career Planning  and other talent management modules will be implemented over the next few years

What is Talent Management?

Talent Management refers to a coordinated set of activities that nurture employees to reach their full potential – including onboarding and orientation, learning, personal skills and growth, professional development, performance management, succession planning, and more.

What is the implementation timeline for the Cornerstone Talent Management Platform?

Cornerstone Learning is the first module to be implemented in November 2022. It is estimated that it will take several years to implement the entire Cornerstone Talent Management suite.

Is Cornerstone coming just to Michigan Medicine, or all of U-M?

Only Michigan Medicine is implementing the Cornerstone Talent Management Platform. The Ann Arbor, Dearborn, and Flint campuses will continue using their current systems. The My LINC learning management system is not being replaced and is still being used for campus-wide training.