VPN/Remote Network Access

With a VPN, authorized users can securely access internal Michigan Medicine IT resources, including MiChart, file servers and intranet sites. Alternate VPN clients are also available for faculty and staff working with the VA hospital and for users who need access to the Center for Computational Medicine and Bioinformatics (CCMB) networks and clusters.

About VPN

A VPN client provides a secure encrypted communications channel when accessing Michigan Medicine resources from a remote location and is limited to users who have either a Michigan Medicine (Level-2) account or an "active Michigan Medicine VPN account" and are enrolled in Duo Two-Factor Security.

To learn more about any of the options below or to download VPN software, please visit the VPN Knowledgebase page for more detailed information.

VPN Options

HITS offers two different options for connecting from remote locations: the full Cisco AnyConnect client and the Clientless VPN. These options provide two different methods for remote access to health system resources. Individuals do not need to perform steps for both methods in order to connect.

The main difference between the two options is the AnyConnect VPN client provides full access to Michigan Medicine resources while the Clientless VPN only provides access to a limited subset of applications.

For Access to Michigan Medicine Networks & Resources

Cisco AnyConnect Secure Mobility Client

The Cisco AnyConnect client allows users to access all health system internal resources. This is the only software client that is approved and supported by HITS for use in conjunction with clinical applications and the delivery of patient care.

Michigan Medicine staff are also required to use the Cisco AnyConnect Secure Mobility Client client with Apple iOS (iPad, iPhone, iPod Touch) and Android devices if these devices are intended to be used to access internal resources.

Clientless VPN

The Clientless VPN is a browser-based authentication mechanism to access a small subset of web-based clinical applications (though not including MLearning) and also provides access to some resources for the Macintosh platform.

For Access to Other Resources (VA, CCMB)

Veterans Affairs

Faculty and staff members working in conjunction with the Veterans Affairs hospital (the VA) are required to use a VPN client in order to access patient information. In order to establish a secure connection, staff members must use the government's official VPN Server at va.gov site using the Rescue VPN client.

Center for Computational Medicine and Bioinformatics (CCMB)

The CCMB networks and clusters use an alternate VPN solution to provide access and access requires a valid CCMB account. Please visit the Access to the CCMB Network page to learn more