‘Windows Virtual Desktop’ offers authorized users a new way to access key Michigan Medicine resources


 'Windows Virtual Desktop' is a new service that connects authorized users to a streamlined set of tools and services (including MiChart) – and is available using any device, any browser, and without the need for VPN.


To help preserve bandwidth/availability for those who need it most, access to Windows Virtual Desktop is being limited to those who don’t have a Michigan Medicine-supplied Core device (desktop or laptop) available for remote work, and for whom Remote Desktop Access is not a practical alternative. (Compare options.)

To request access to Windows Virtual Desktop, click here. You should receive a message confirming your enrollment, along with set-up instructions, within one business day.

Key Details:

  • Windows Virtual Desktop features include:

    • MiChart
    • Outlook (email and calendar)
    • Microsoft Office 2016 (Word, Excel, PowerPoint, OneNote, etc.)
    • Skype for Business (instant messaging and screen-sharing only)
    • Browsers (Internet Explorer, Chrome)
    • Access to H:/S:/T: Drives
    • Michigan Medicine Web Apps and Sites (unless add-in required)
  • Windows Virtual Desktop does not currently support audio or video conferencing – so applications that require them are not compatible, including:

    • MiChart with Video (Warp Drive)
    • Jabber
    • Aspect
  • Additional features and capabilities will be added frequently, so users are encouraged to visit the Windows Virtual Desktop  Getting Started Guide for complete user-support documentation, including product updates.

  • For more information about options to help keep you connected and productive while working off-site, consult our HITS Tech Guide to Working Remotely.