HITS apprenticeship program applications are now open


The Health Information Technology & Services (HITS) Service Desk is searching for students, recent graduates, or other qualified workers to join its entry-level apprenticeship program

Services & Support

Toad Data Point Professional upgrade happening on July 25, 2019


Health Information Technology & Services will be upgrading Toad Data Point Professional to version 5.0 on Wednesday, July 25, 2019, from 9 p.m. to 11 p.m. Users will need to close all queries by 9 p.m. Expected improvements include better performance, increased security, and fixed bugs.

Services & Support

Upgrade/outage affecting multiple Medical School applications, tools – July 12-14


Between 6 p.m. on Friday, July 12 and  6 p.m. on Sunday, July 14 – the SCAP database (which powers numerous Medical School applications and tools – see below) will move to a new server, and its underlying software will be upgraded.


Cyber Safety - Review in 2: Is your password secure?


Whether it be for employment, finance, or recreation, you’ve likely accumulated a proliferation of accounts and passwords. 



HITS “Help Me Now” closed for July 4, 2019


During the upcoming July 4 holiday, the three Help Me Now locations will be closed.

Services & Support
BD Pyxis Medstation

Work to replace Omnicell with BD Pyxis begins this summer


Michigan Medicine is upgrading its automated medication dispensing cabinets across the health system and ambulatory care sites. BD Pyxis, will replace Omnicell, a tool used for nearly 20 years.


Med student challenges: How HITS combats graduation confusion


A note of appreciation for the HITS staff

Services & Support

Coming soon! Toad Data Point Professional upgrade


Users can expect improved performance, increased security, and fixed bugs.

Services & Support
Debra McCaffrey talks to a customer at the BRCF Showcase.

New tech explored at BRCF Genomics Showcase


On June 13, 2019, the Biomedical Research Core Facilities Genomics Showcase more than 300 people came together to learn more about the rapidly evolving technologies, applications, and platforms available in the genomics space.

Research, Services & Support
senior couple on couch

HITS helps Michigan Medicine improve screening rates for adults at risk of hepatitis complications


Michigan Medicine was recently featured for its use of Epic to improve screening rates for adults at risk of liver complications. 


IA Alert: Update Firefox to fix critical vulnerability

The information below was sent to U-M staff groups via email on June 19, 2019. It was intended for U-M IT staff who are responsible for university computers that run the Mozilla Firefox web browser.
Security, Services & Support
Amanda Sedlik

Amanda Sedlik joins HITS as senior director for Clinical & Operational Applications


Amanda Sedlik, MSHI, BSN, RN became the new senior director for Clinical & Operational Applications in May. The previous interim senior director, Carleen Penoza, was recently named Michigan Medicine's Chief Informatics Nursing Officer.

Michigan Medicine logo

Michigan Medicine named best employer in the state of Michigan by Forbes


Michigan Medicine was recently named the top employer in the state by Forbes! The rankings were compiled based off an independent and anonymous survey of nearly 80,000 employees working for companies employing at least 500 people.

Mahathy Kuchibhatla

Profiles in IT: Mahathy Kuchibhatla—Patient Portal expert


An undergraduate project that got her interested in computers has led Kuchibhatla to a 10-year career in IT that improves patient engagement.

Clinical, Services & Support
Making a Difference Logo

Karen Dalgleish, end user computing specialist senior, honored for "Making a Difference"


Karen Dalgleish, end user computing specialist senior, recently received peer recognition.

Services & Support

Cyber Safety - Review in 2: Secure your personal device by enrolling in Intelligent Hub


Workplace mobility is increasingly important to the continued growth and security of Michigan Medicine. Faculty, staff, and students often want to stay connected from wherever they are — and from whatever device they choose.

HDAA 2019 logo

Registration for the HDAA Conference is now open


Get ready to explore the art of data and analytics!

Michigan Medicine again named one of nation's top places to work in health care


For the seventh straight year, Michigan Medicine has been named of the nation’s 150 top places to work in health care, according to Becker’s Hospital Review. The list highlights “hospitals, health systems and health care companies that promote diversity within the workforce, employee engagement and professional growth.” Additionally, the employers offer benefits and opportunities for staff members to build successful careers above and beyond the average health care provider.

IA Notice: Oracle Java users need to switch to a supported version


Oracle now requires a paid subscription to Java SE for commercial users to receive important updates and security patches. If you are responsible for a university instance of Java, it is critical that you use an up-to-date version and keep it updated with security patches as they are released. Oracle Java users need to either purchase a subscription (available in the ITS Software Store) or switch to other comparable software and keep it updated. For details, see ITS: Oracle Java SE Subscriptions.


IA Notice: Google plain text password incident has minimal U-M impact


Google announced yesterday that it stored the passwords of some G Suite users in plain text format in its administrative console. U-M is a G Suite user, and Google has informed the university that a very small number of U-M accounts were affected. Personal GMail accounts are not affected.

Cortez Liley speaks to a guest at the poster session

Enriching Scholarship 2019: A celebration of teaching and technology


Enriching Scholarship was a four-day event that focuses on improving teaching, learning, and research through the effective integration of technology and pedagogy. It celebrate the U-M community coming together to share and learn best practices.

Staff members learn about cybersecurity.

Cybersecurity Excursion shows career in IA is attainable


The Information Assurance: Michigan Medicine (IA) team was awarded a Diversity, Equity and Inclusion Innovation Mini-Grant from the Office of Health Equity and Inclusion.


With the goal of spreading awareness of the field of cybersecurity and available job opportunities, the IA team developed a two-hour interactive introduction to the field of information assurance.


Participants learned about the role that IA plays in keeping Michigan Medicine secure, and showcased the many possible opportunities and career paths that this field offers.

Services & Support

IA Alert: Update older Windows versions for vulnerability ASAP


This message is intended for U-M IT staff who are responsible for university servers running versions of Windows that have the Remote Desktop Services component built in.

Making a Difference Logo

Raghu Tadi, app programmer/analyst senior, honored for "Making a Difference"


Raghu Tadi, app programmer/analyst senior, recently received peer recognition.

Education, Services & Support

Coming soon! Toad Data Point Professional upgrade


Health Information Technology and Services is pleased to share that Toad Data Point Professional will be upgraded to version 5.0 in May 2019. Users can expect improved performance, increased security, and fixed bugs.

Services & Support