MiChart Upgrade is this Sunday, October 18, 2020


This Sunday, October 18, is the next upgrade for MiChart, the electronic health system for Michigan Medicine.


This will be the second planned upgrade for 2020 with a goal to reduce downtime duration and impact to the organization.


The Fall upgrade will include updates, system maintenance, and new features to the MiChart application.  The newest upgrade will enable some significant changes and enhancements, including:

  • Personal spell-check dictionaries for every MiChart user
  • New ICU Liberation tools to monitor sedation levels, integrating orders and flowsheet documentation into specialized tasks, activities, alerts and specialized storyboard displays
  • Improved process for clinicians to reconcile orders for discharge right from Manage Orders with reconciliation on the fly alerts
  • Redesigned Snapboards are more intuitive to use helping users find information more quickly 
  • Streamlined process for Radiologists to review and document a study in the new Reading Palette
  • Consolidated follow-up work queue for Professional Billing staff with a specialized Storyboard
  • Updated MyChart Patient Portal home page for patients with an option to setup two-factor authentication

MiChart System downtime for the upgrade will be from 2 a.m. to 4:30 a.m. on Sunday, October 18. Guidelines and procedures to follow during this time may be found on the Upgrade page of the MiChart website.

The MiChart system will be locked down Tuesday, October 13, at 5 p.m. For more information on any limitations resulting from the lockdown, see the tip sheet: Workflow Limitations: Transparent Upgrade Lockdown.

Training materials are available for all MiChart users to review on the MiChart Upgrade Training Resources website. For the Fall upgrade, eLearning modules are only being pushed out to the Revenue Cycle Department. The content is organized by role and contains slides of relevant changes, with links to tip sheets and/or videos where applicable. All clinicians and MiChart users are encouraged to review the content to ensure a seamless upgrade and go-live.

Updates will be posted regularly to the Upgrade page following the downtime. Watch also for the “Daily Flash” newsletter which will be distributed daily to provide updates on changes and new tip sheets.