An apprenticeship program created in partnership with the State of Michigan, Michigan Medicine and Washtenaw Community College seeks aspiring information technology professionals.
Michigan Medicine’s Service Desk Apprenticeship Program pays entry-level candidates to serve a one-year apprenticeship in front-line technology support, receiving extensive on-the-job training and formal technical coursework at WCC.
At the end of the program, apprentices earn a WCC 16-credit Computer Systems Technology certificate and emerge with a deep knowledge of the IT architecture of a world-renowned medical center.
The program pays for the WCC coursework.
“We have had incredible success with this program. Apprentices get to work with a variety of areas and teams while developing their professional skills on the job,” said Motica Lowery, manager of the Health Information Technology & Services (HITS) Service Desk. Her team handles more than 20,000 IT-related contacts each month through calls, online submissions, and walk-ins. “We look forward to continuing this success and expanding our program to reach more talented individuals.”
HITS will hire about 17 apprentices for its program this year. Interested candidates can apply through the U-M Careers website until Aug. 4.