News

Daylight Saving Time Begins – Effect on MiChart: Sunday, March 10 at 2 a.m.

02/29/2024

Sunday, March 10, marks the beginning of Eastern Daylight-Saving Time (DST) which will result in skipping the hour from 2 a.m. to 3 a.m.

Clinical, Education, Research, Security, Services & Support
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Upgrade to new Microsoft Teams experience begins this week!

02/13/2024

Starting Tuesday, February 13, Microsoft Teams users will be prompted to upgrade to the latest version. While users may notice only modest changes to the overall look-and-feel, the new Teams experience offers some significant benefits:

NOTICE: Threat Actors Targeting Researchers and Academics

02/07/2024

This message is intended for U-M faculty and staff, as well as U-M IT staff who are responsible for securing university-owned data.

 

Changes coming to Duo

01/29/2024

The new year brings new functionality to Duo at U-M. 

Clinical, Education, Research, Security, Services & Support

Spring MiChart System Upgrade Coming April 21

01/23/2024

The next MiChart upgrade is planned for Sunday, April 21. This will be the first planned upgrade for 2024 with a goal to introduce new features, limit impact to the organization, and maintain regulatory requirements. 

Clinical, Education, Research, Security, Services & Support

New Year, New Operating System! Windows 11 Upgrade Coming Soon

01/23/2024

Between now and April, Health Information Technology & Services (HITS) will be upgrading CoreImage PCs to Windows 11, the latest version of Microsoft’s operating system. More ...

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ALERT: Update Google Chrome ASAP for Zero-Day Vulnerabilities

01/18/2024

 No action is needed for CoreImage machines. This message is intended for U-M IT staff who are responsible for university devices running the Google Chrome web browser. It will also be of interest to individuals who have Chrome installed on their own devices.

Security
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MedInfo Retirement: URL Redirects

01/17/2024

A URL redirect ensures end users who bookmarked your site can still access it. Learn more about requesting redirects that will be in place through 2029.

Services & Support
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Combating a top burnout driver

01/16/2024

Team streamlines patient portal communication

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January IT Updates: Windows 11 upgrade, event support expansion, MiShare and MedInfo changes

01/09/2024

Your monthly digest of upcoming changes and enhancements to IT hardware, software, and services.

Education, Research
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NOTICE: Increase in remote tech support scams

01/03/2024

This notice is intended for the U-M Security Community and IT Groups. Please share this message with faculty, staff and students in your unit.

 

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ALERT: Update Google Chrome ASAP for Zero-Day Vulnerability (no action needed for CoreImage machines)

12/21/2023

This message is intended for U-M IT staff who are responsible for university devices running the Google Chrome web browser. No further action is needed for CoreImage users. It will also be of interest to individuals who have Chrome installed on their own devices.

 

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Help Me Now (HMN) and Paging offices will be closed Monday, December 25 and Monday, January 1

12/13/2023

The in-person services will be closed for the holiday.

 

HITS Expands AV Support for Events with Preferred Partner

12/13/2023

City Events Group will join HITS in supporting events across the hospital and medical school.

Clinical, Education, Research, Services & Support
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ALERT: Apply Urgent Update to Google Chrome

11/30/2023

NOTE: EDEM is in the process of getting the updated version packaged and will be deploying it to all CoreImage devices in the coming days - there is no action CoreImage users need to take. However, it will be of interest to individuals who have Chrome installed on their own devices.

Offboarding 101: don’t lose your team’s data when someone leaves Michigan Medicine

11/27/2023

Protect your team’s hard work. Incorporate these offboarding practices for a secure and seamless transition.

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Help Me Now and UH South Paging Services Offices closed from November 23–November 24

11/21/2023

The in-person services will be closed for the holidays.

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NOTICE: Increase in Phishing Scams Utilizing Legitimate Services

11/14/2023

There has been an increase in phishing scams that utilize or imitate legitimate U-M services, such as Duo and DocuSign.  Please be aware of these ongoing scams and share this information with faculty, staff and students in your unit.

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Outlook calendar update beginning Nov. 16

11/14/2023

On Thursday, November 16th at 6:00 a.m., HITS will implement the ability to view Outlook calendars across Michigan Medicine, Sparrow, and U Health-West. 

Services & Support
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Michigan Medicine named best hospital in Michigan by Newsweek

10/31/2023

Newsweek calculated scores for each hospital by weighing recommendations from peers, patient experience data, hospital quality metrics and patient-reported outcome measures implementation. 

Ready for fewer Duo prompts? ‘Remember Me’ now available for Michigan Medicine

10/25/2023

Duo Remember Me for seven days is now available across applications where you sign in with your Michigan Medicine (Level-2) credentials.

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ALERT: Update VMware vCenter Server for critical vulnerability

10/25/2023

VMware has released updates to address a critical vulnerability in VMware vCenter Server that could lead to possible remote code execution. Affected VMware servers and components should be updated as soon as possible after appropriate testing. Because of the severity of the vulnerability and the lack of workaround to mitigate it, VMware has released patches for some legacy versions of their products, as noted below.

 
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ITS IA Notice: Beware of student football ticket scams

10/23/2023

Help spread awareness of student ticket scams

ITS Information Assurance recently has seen an increase in the sophistication of student football ticket scams. Please be aware of these ongoing scams and share this information with your student population, student advisors, and faculty.

The scammers use GroupMe or other social media to offer U-M football tickets for sale. Then the scammers follow up by sending forged emails that appear to come from real students’ @umich.edu email addresses. The emails:

Claim to prove the legitimacy of the ticket sellers.
Ask the recipients to send payment through CashApp, Venmo, or other methods.
Promise to transfer the tickets once payment is made.

 

Students should be suspicious of offers for football tickets and should send a new, separate email to the seller’s @umich.edu email address to verify their identity. If they reply to a message they received, the reply-to address will most likely be another email address and they may not notice if they are not paying attention.

 

Refer to How to Spot a Spoof for tips on recognizing clues that indicate an email might be spoofed or forged.
Students who have fallen victim to one of these scams, which resulted in loss of money, should contact the University of Michigan Police Department at 734-763-1131.

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ADVISORY: Apply patch in curl for high-severity vulnerability

10/11/2023

An update to address a high-severity vulnerability in curl and libcurl, a command line tool and library for transferring data, has been released with curl 8.4.0. Apply the patch as soon as possible after appropriate testing to affected systems, especially those using SOCKS5 proxies.

MiChart System Upgrade Downtime - October 22

10/10/2023

Sunday, October 22, 2 - 4:30 a.m., the Fall MiChart upgrade will occur. This will be the final planned upgrade for 2023. 

 

This will impact all MiChart users and users of applications that send data to or receive data from MiChart. 

Clinical, Education, Research, Security, Services & Support

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