Spring MiChart system upgrade coming April 18


The next MiChart upgrade is planned for Sunday, April 18. This will be the first planned upgrade for 2021 with a goal to reduce downtime duration and impact to the organization.

The upgrade will include updates, system maintenance and new features to the MiChart application. The newest upgrade will also enable some significant changes and enhancements, including:

  • New Epic Voice Assistant for Haiku and Rover on iOS devices
  • Updates to the MAR activity — modernized look with different fonts and colors, updated style for sections on the Administration form
  • Clinicians can now scan multiple medications being administered, prior to addressing medication warnings, to increase workflow efficiency
  • New Manage Orders activity to place future outpatient orders for currently admitted patients
  • Visual Depots to show unscheduled emergent and urgent cases on the Snapboard
  • Ability to leave comments in the Posted/Unposted Logs Report
  • Updates to the PB Transaction Inquiry activity — new filters, sorting options and right-click actions

In addition to the Spring MiChart upgrade, two other MiChart projects go live on April 18:

  • Elsevier Clinical Practice Model (CPM) Content Upgrade
  • Implement Epic’s Phoenix Application for Transplant Patients (replacement to OTIS). Please look to the Phoenix project page for updates and information.

Clinician User Experience Labs

To prepare for new features within the upgrade, MiChart users are invited to attend User Experience Labs to test their daily workflows in a practice environment.

The labs will offer the opportunity to identify the impact of changes and provide feedback to the MiChart Upgrade project team analysts and trainers. 

Sign up using this link to attend one of the one-hour sessions offered virtually and at the hospital on the following dates:

  • Monday, Feb. 22, 7 a.m. – 1 p.m. (University Hospital, 2C-228)
  • Tuesday, Feb. 23, 9 a.m. – 3 p.m. (Virtual)
  • Friday, Feb. 26, 8 a.m. – 2 p.m.  (University Hospital, 2C-228)
  • Monday, March 1, 11 a.m. – 5 p.m. (Virtual)
  • Tuesday, March 2, 1 p.m. – 7 p.m. (University Hospital, 2C-228)
  • Friday, March 5, 11 a.m. – 5 p.m. (Virtual)

Please be sure to indicate your role and location so that we may better anticipate the type of users and applications that will need support. 

Labs are available to all users, but targeted for clinical users. Please note that Billing and Home Health will hold separate, focused lab sessions that will be communicated separately. 

For more information

For updates, please visit the upgrade page of the MiChart website and see the weekly Tell-All newsletters which will be posted on the News & Updates page each Tuesday.