"Own Your Upgrade!" Self-Serve Windows Updates

own_your_upgrade_2020
  • Microsoft has a new Windows upgrade cycle that features more frequent, but less disruptive upgrades. 
  • These upgrades are required to maintain security, enable enhanced capabilities, and keep Windows devices running smoothly.

 

Instructions for Windows Standard mode computers

If you see a notification like the one shown above, follow these instructions.

"Own Your Upgrade" pop-up notification.

own-your-upgrade-step-one

When you're connected to a Michigan Medicine wired or wireless network, or connected via VPN – you may see a message like the one at left, asking you to upgrade your device. This notification will include an Upgrade Deadline. This deadline represents the final day by which an upgrade to your device MUST occur.

If  you see this notification, you’ll have three options:

  • Choose “Start Now,” and you will be directed to the Software Center and prompted to begin the upgrade process.

  • Pick “Snooze,” and you can select from a variety of time delays, after which you’ll be reminded again that you need to install the update.

  • If you select “Not Now,” the upgrade prompt will disappear – but will return the next day, and so on, until you select either “Start Now” or “Snooze.”

Ultimately (when your Upgrade Deadline is reached) the update will run automatically at 3 a.m. on that date, or the next time your device powers up while it is connected to a Michigan Medicine network, or via VPN.

Step 1: Software Center

software-center-image-one

Once you are directed to the Software Center, you’ll see a dialog box like the one shown above.

Choose "Upgrade," then after you click “Install,” you should: 

  • Keep your device plugged in, powered, on, and connected to a Michigan Medicine wired or wireless network, or via VPN.

  • If you are working remotely (not connected to a Michigan Medicine wired or wireless network) – retrieve and write down your WiFi or network password – as you may need it to re-establish your network connection once the upgrade is completed.

Step 2: Confirm that you want to proceed.

software-center-confirm-image

You will once again be asked to confirm whether you want to move forward with the upgrade process.

Step 3: Start your upgrade.

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Your upgrade will begin. While this is happening, you'll see this message (shown at left) on your screen. If you wish, you may close/minimize this Software Center window while the update continues in the background.

Step 4: Confirm that you want to restart your computer.

confirm-restart-status-image

Next, you'll see the message shown at left, and will need to click “Restart” to reboot your computer, and complete the upgrade process. If you click “Restart” or after some time has passed, you will proceed to the final step.

Step 5: Reboot your computer.

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If you continue choosing “Snooze,” “Cancel,” and/or “Not Now” – your upgrade will be forced at 3 a.m. on the day of your Upgrade Deadline – or whenever your device next powers up while connected to a Michigan Medicine wired or wireless network, or via VPN. If this happens, you might see a dialog box like the one shown below. 

You may also see this dialog box if you have exited (closed out of) the Software Center while your upgrade was underway.

 

 

 

Instructions for Windows Flex computers

If you have a Flex computer, follow these instructions.

Step 1: Open the "Software Center."

software-center

Click on your computer's "Start" menu, and select "Software Center."

Step 2: Choose "Update," then click "Install."

software-center-image-one

When you click “Install,” you should: 

  • Keep your device plugged in, powered, on, and connected to a Michigan Medicine wired or wireless network, or via VPN.

  • If you are working remotely (not connected to a Michigan Medicine wired or wireless network) – retrieve and write down your WiFi or network password – as you may need it to re-establish your network connection once the upgrade is completed.

Step 3: Confirm that you want to proceed.

software-center-confirm-image

You will once again be asked to confirm whether you want to move forward with the upgrade process. Click "Install" to continue.

Step 4: Start your Upgrade.

update-begin-image

Your upgrade will begin. While this is happening, you'll see this message (shown at left) on your screen. If you wish, you may close/minimize this Software Center window while the update continues in the background.

Step 5: Confirm that you want to restart.

confirm-restart-status-image

 

Next, you'll see the message shown at left, and will need to click “Restart” to reboot your computer, and complete the upgrade process. This will take 15-20 minutes.