Unified Clinical Communications (UCC)

Overview

What is UCC?

Unified Clinical Communications (UCC) is an effort to streamline, simplify, and improve communications in inpatient care areas – by providing a unified solution for secure text, voice calling, and closed-looped alarms and alerts.

In the project’s early phases, existing “SANS” phones (and their functions) will be replaced by iPhones. Over time, additional features and functionalities will be added, creating a more unified experience.

While some pager-related communications will migrate to the new iPhones initially, and more will be added over time, the elimination of pagers in clinical settings is NOT within the scope of this project.

Upcoming deployments

Fall 2021

  • C&W Inpatient Units

Resources

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Note: Not all features and functionalities will be available during early phases of UCC, but more will be added over time.

Project Updates

Phoning it in: New devices improve patient safety, care at Michigan Medicine

05/17/2021

Multiple HITS teams are working together to develop and deploy Unified Clinical Communications (UCC) – an effort to streamline, simplify, and improve communications in inpatient care areas – by providing a unified solution for secure text, voice calling, and closed-looped alarms and alerts.