HITS supports a vital communication tool in the form of +25,000 pagers throughout the hospital system. We offer multiple options to suit the needs of our organization. Pages can be sent using the Internal Home Paging System.
In-person pager support is available at the HITS Paging Office - located at the entrance of UH South in room F2594.
The HITS Paging Office is the only location for pager services support. Hours of operation are:
- Walk in service: Monday - Friday, 8 a.m. - 10 a.m. & 12 p.m. - 3 p.m
- No appointment required for:
- Pager troubleshooting
- Pager replacements
- Appointments: Monday - Friday, 7 a.m. - 8 a.m., 10 a.m. - 11 a.m. & 3 p.m. - 4 p.m.
- Required for:
- Offsite customers
- Picking up more than 5 pagers
- Changes to more than 5 pagers
- All other requests must FIRST submit a request via the Michigan Medicine Help Center (see options above).
- If you need to return a pager we now have a drobox available at the HITS Paging Office. Please fill out a pager return form when returning a pager.
Please be sure to record the ticket number you receive after submitting your request.
For emergency after-hours pager repair, call 734-936-8000.