Visit the Michigan Medicine Help Center (help.med.umich.edu) before calling, where you can access self-service tools below and see timely alerts related to service interruptions, including Major Incidents.
More Ways to Get Help
Password and Duo Support
Consult Our Guides
Looking for information about a particular topic? Consult one of our helpful guides:
- Working remotely? There’s a guide for that!
- New to Michigan Medicine or need a refresher? See our Guide to Computing Essentials.
- Working from a personally-owned device? Our Personal Device Computing Guide lists support that’s available for personal devices.*
*Note: HITS recommends using a Michigan Medicine managed device to access Michigan Medicine networks, applications, and data. The HITS Service Desk will soon provide support limited to the items listed in this guide when connecting to Michigan Medicine tools from your personal computer.