Paging website upgrade

Impact:

• New paging website URL: paging.med.umich.edu/pagingmobile 
• In the event you receive a validation or 365 error upon access, close out and restart your browser. 
• Users will now be required to authenticate using their level 2 credentials.

Key updates: 

• New web-based authentication to decrease spam
• Better user experience on mobile devices 
• Newly modernized architecture
• Ability to update your pager status and coverage
• Ability to create personal paging groups
  • Previous SmartWeb users would need to recreate personal groups
• Updated communication priorities to align with future Secure Chat priorities: 
  • The priority of “Important” will be added 
  • The priority of “Routine/Normal/FYI” will be updated
• Personal Paging Groups verse Programmed Paging Groups: 
  • Personal paging groups are not hard coded onto a pager (like programmed groups).
  • Personal paging groups will need to be recreated on the new website

What to know about Authentication: 

• How it works  
  • Login utilizing level 2 credentials  
• Why is it required?  
  • Current lack of authentication results in SPAM pages and other inappropriate pages to providers  
  • Allows for more accurate auditing and logging  
  • Compliance and Information Assurance push to end unauthenticated paging  
• Core Image  
  • Standard Mode core image workstations will automatically authenticate a user on the paging website  
  • Users on core image and connected through VPN will pass through authentication  
  • Access from off network and without VPN will require Two-Factor Authentication  
• Kiosk  
  • Kiosk users will always be required to authenticate directly at the website, but those users can still utilize direct paging abilities from within MiChart, i.e., treatment team print group  
• MiChart  
  • Direct paging from MiChart, i.e., treatment team, will not require authentication 
  • Personalized dashboard links may require updating with the new URL 

For full details on Core Image, Kiosks and MiChart, see the Paging Website upgrade article.