News

Level-2 access paused for employees on unpaid leave; enhancing systems security

07/28/2021

Beginning August 10, 2021, a new security measure will automatically pause access to Michigan Medicine (level-2) systems while an employee is on unpaid leave.

Services & Support
Yield road sign that reads Deadline Ahead

Deadline: Schedule your Box to Dropbox Migration by Friday

07/26/2021

It’s the last call to get your move on! Michigan Medicine’s Box to Dropbox migration window closes this Friday, July 30. Here's the steps to take to avoid account deactivation. 

Services & Support

Fall MiChart system upgrade coming October 17

07/22/2021

The next MiChart upgrade is planned for Sunday, October 17, 2021. This will be the final planned upgrade for 2021 with a goal to introduce new features, limit impact to the organization, and maintain regulatory requirements. 

Clinical

Have IT questions related to your research? Learn how HITS Academic IT can help

07/21/2021

Did you know HITS’ Academic IT is focused solely on IT solutions for Michigan Medicine’s research and education missions? Join us on Zoom September 7 or October 12 (dates updated to honor pause month!) to learn about how we can help to advance your research.

Research, Services & Support

HITS to pause new non-urgent phone-related requests (July 16 – Aug. 1) to enable service upgrades

07/16/2021

To enable service improvements, HITS is asking customers to pause any new, non-urgent  phone-related requests between  5 p.m. on  Friday,  July 16  and  11:59 p.m. on Sunday, August 1.  

Box Shared Account Migration Window Now Closed

07/15/2021

Trouble accessing Box data? The migration window for Box Shared Accounts (Box folders owned by an MCommunity group) closed on Thursday, July 15. 

Services & Support

ALERT: Update Microsoft products for critical vulnerabilities

07/15/2021

The information below was sent to U-M IT groups via email July 14, 2021. It is intended for U-M IT staff who are responsible for university computers with Microsoft products installed.

Security

ALERT: Update Windows for PrintNightmare vulnerability

07/07/2021

This information was sent to U-M IT groups via email on July 7, 2021. It is intended for U-M IT staff who are responsible for university computers running Microsoft Windows or Windows Server.

Security

Zoom to be updated on CoreImage PCs this month

07/07/2021

HITS is working to bring the latest Zoom features to Michigan Medicine PCs.

Services & Support

ALERT: Critical Windows Print Spooler vulnerability

07/01/2021

This information was sent via email to U-M IT staff groups. It is intended for U-M IT staff who are responsible for university computers running Microsoft Windows or Windows Server.

Security

Research Computing Changes Announced for FY 2022

07/01/2021

 Introduction of the U-M Research Computing Package and reduced rates will expand access to high-performance computing services across campus and Michigan Medicine.

Research, Services & Support
Office 365 plus OneDrive graphic

Office 365 + OneDrive coming to Michigan Medicine now through mid-July

06/29/2021

Now through mid-July, HITS will upgrade CoreImage Windows devices (Standard and Flex mode) to enable users to begin using Microsoft Office 365 and OneDrive. This represents a major step toward making the full Microsoft 365 (M365) experience available to everyone across Michigan Medicine.

 

Services & Support

New HITS in-person paging service location opening July 12

06/28/2021

HITS is resuming in-person pager support and there will be a new office opening dedicated to paging services. The new HITS Paging Office - located at the entrance of UH South - will be open on Monday, July 12.

Clinical, Services & Support

Moving days are here! Schedule your move from Box to Dropbox by July 31

06/15/2021

While moving in the summer is hot and exhausting, moving from Box to Dropbox with the ITS Self-Service Migration Tool should be no sweat (pun intended!). Today, the Migration Tool opens to Michigan Medicine, allowing you to schedule a time to automatically move the contents of your Box account to Dropbox.

Clinical, Education, Research, Services & Support

ADVISORY: Update Drupal to address cross-site scripting vulnerability

05/27/2021

The information below was sent to U-M IT groups on May 27, 2021. It is intended for U-M IT staff who are responsible for university websites that use the Drupal content management system.

Security
all together now wide badge image

All Together Now: Microsoft 365 Coming to Michigan Medicine!

05/26/2021

The Michigan Medicine community will soon be able to begin exploring the benefits of Microsoft 365 (M365), a product suite that brings together many of Microsoft’s most popular tools – in a new, better, and more powerful way.

Phoning it in: New devices improve patient safety, care at Michigan Medicine

05/17/2021

Multiple HITS teams are working together to develop and deploy Unified Clinical Communications (UCC) – an effort to streamline, simplify, and improve communications in inpatient care areas – by providing a unified solution for secure text, voice calling, and closed-looped alarms and alerts.

 

Video Conference Tool BlueJeans to be Retired on Saturday, May 1

04/26/2021

Please switch to another video conferencing tool and save any BlueJeans recordings you wish to keep.

Services & Support

ADVISORY: Update Drupal to address API vulnerability

04/26/2021

The information below was sent to U-M IT groups on April 23, 2021. It is intended for U-M IT staff who are responsible for university websites that use the Drupal content management system.

Security

Spring MiChart upgrade a success!

04/19/2021

The latest system upgrade for MiChart, Michigan Medicine's electronic health record, was successfully completed at 3:30 a.m. on Sunday, April 18.  

MiChart upgrade coming this Sunday, April 18

04/15/2021

This Sunday, April 18, is the next upgrade for MiChart, the electronic health system for Michigan Medicine. 

NOTICE: IRS warns of tax-refund phishing targeting universities

03/31/2021

The Internal Revenue Service (IRS) is warning of an ongoing IRS-impersonation scam that appears to primarily target educational institutions. Scammers are sending phishing emails to students, faculty, staff and others who have email addresses ending in .edu.

Security

ADVISORY: Uptick in ransomware targeting higher ed

03/25/2021

This information was sent to U-M IT staff groups via email on March 25, 2021.

Security
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Visit the Michigan Medicine Help Center as your first stop for IT support

03/18/2021

HITS knows that making IT work wherever you work is more important than ever. With help requests at record levels, we've been working hard to improve service and reduce wait times. Here are some tips to help you get the help you need – as quickly and easily as possible:

Spring MiChart system upgrade coming April 18: Training materials available now

03/17/2021

Training materials for the Spring upgrade to Michigan Medicine’s Electronic Health Record are now available.

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