New MiChart Video Visits Starting August 12


Effective Wednesday, August 12, Zoom will be integrated into MiChart Video Visits.

michigan medicine logo

U.S. News & World Report: Michigan Medicine ranked No. 11 in the U.S. and best in Michigan


Five specialties in adult hospitals ranked in national top 10; nationally recognized for multiple services.


Michigan Medicine’s adult hospitals were ranked best in Michigan and 11th in the nation by U.S. News & World Report “Best Hospitals” rankings for 2020-21. This distinguished honor reflects excellence in patient care.

Fall MiChart System Upgrade Coming October 18, 2020


The next MiChart upgrade is planned for Sunday, October 18, 2020. This will be the second planned upgrade for 2020 with a goal to reduce downtime duration and impact to the organization.


Research Computing Package now easier to use


The Research Computing Package (RCP) received some updates for fiscal year 2021 - making it easier than ever to get started with high-performance computing.


Amid restricted visitor policies, Zoom and FaceTime are a lifeline


It goes without saying that COVID-19 changed many things at Michigan Medicine. One major change has been the restricted hospital visitor policy, significantly limiting the number of people and time visitors can spend with a patient. For clinicians, this has upended patient-family communications, typically conducted face-to-face.

Clinical, Services & Support

ALERT: Apply Microsoft Update for Vulnerability in Windows DNS Server


This information is intended for U-M IT staff who are responsible for Windows Domain Name System (DNS) servers.


Zoom fix coming to CoreImage machines next week


In response to an identified issue with the Zoom browser functionality, HITS will push an update to all CoreImage Windows PCs next week.

Services & Support

NOTICE: Watch for phishing emails impersonating payroll office


A number of people at U-M have reported receiving a phishing email that claims to be from the U-M Payroll Office following up about a payroll error. This is a scam. The emails are not from the Payroll Office.


No U-M "data breach"—U-M user info used on 3rd party sites exposed


A list of U-M usernames and passwords exposed in various past data breaches at non-university sites and services was made publicly available in the last day or so.


NOTICE: Racist emails received at U-M and other universities


Over the weekend (June 20-21, 2020), people at universities across the country, including the University of Michigan, received a racist email that appeared to come from Equity Prime Mortgage, a company based in Atlanta, Georgia. A webform on the company's site was abused in order to send the disturbing emails. The FBI is investigating.


Introducing Dropbox at U-M


A new, cloud-based storage option is available to Michigan Medicine: Dropbox at U-M.


Services & Support

Now Available! Schedule your Zoom Meetings in Outlook


Health Information Technology and Services (HITS) is excited to share that the most requested Zoom for Health feature is now available: the ability to schedule Zoom meetings directly in Outlook. 


Services & Support

MiChart Upgrade a Success


The latest system upgrade for MiChart, Michigan Medicine's electronic health record, was successfully completed at 3:40 a.m. on Saturday, June 13.


MiChart Upgrade is this Saturday, June 13, 2020


This Saturday, June 13, is the next upgrade for MiChart, the electronic health system for Michigan Medicine. The June upgrade, rescheduled from April, is the first planned upgrade for 2020 with a goal to reduce downtime duration and impact to the organization

HITS logo in blue artistic technical background

"How can we help?" HITS steps up services and support during the pandemic


Fast. Efficient. Innovative. Responsive. All describe how Health Information Technology & Services (HITS) worked behind the scenes to make the immediate and necessary adjustments to accommodate the COVID-19 outbreak.

Clinical, Education, Research, Security, Services & Support

NOTICE: Increase in emails impersonating U-M deans and other employees


The information below was sent to U-M IT groups through email May 27, 2020. Please share this information with those in your unit as appropriate.


Rescheduled MiChart system upgrade coming June 13: Training materials available


The next MiChart upgrade is planned for Saturday, June 13. The June upgrade, rescheduled from April, is the first planned upgrade for 2020 with a goal to reduce downtime duration and impact to the organization. 


Request the GraphPad Prism License Code 2020


Learn more about the new process to request the GraphPad Prism license code, and about downloading the application on personal machines. 


NOTICE: Online extortion scams increasing during COVID-19 pandemic


The FBI's Internet Crime Complaint Center (IC3) has seen an increase in online extortion scams, and U-M is experiencing a similar increase.


‘Windows Virtual Desktop’ offers authorized users a new way to access key Michigan Medicine resources


 'Windows Virtual Desktop' is a new service that connects authorized users to a streamlined set of tools and services (including MiChart) – and is available using any device, any browser, and without the need for VPN.


NOTICE: COVID-19 phishing and scams at U-M


Members of the U-M community are reporting phishing emails related to COVID-19 that appear to come from U-M leaders.


Announcing Zoom for Health at U-M, HIPAA-aligned video conferencing


Zoom video conferencing, which launched across U-M on March 17, is now available for use with HIPAA and PHI information. Known as Zoom for Health at U-M, it can be used for patient/provider appointments, medical center meetings, and research collaboration involving patient information.

Clinical, Education, Research, Services & Support

MiChart Clinical & Aspect Training Going Virtual Starting Monday 3/30/2020


Starting Monday, March 30, faculty and staff have started to receive MiChart Clinical Applications and Aspect Call Center training through real time virtual training sessions rather than in-person.

Clinical, Education, Services & Support

Web browser security update may affect some applications


Most web browsers used by Michigan Medicine will be updating their security to fix vulnerabilities. Please contact your IT Service Provider if you experience any issues with applications that use these browsers. 

Clinical, Education, Research, Security, Services & Support

NOTICE: Protect your Zoom meetings against Zoombombing


The information below was sent to U-M IT groups via email on March 31, 2020. It is intended for all members of the university community.

Services & Support