News

Why I Work Here: Nipa Khatlawala, business analyst, Health Information Technology & Services
Michigan Medicine is a world-class destination for patient care, education and research, thanks to its exceptional faculty and staff. Headlines, the employee newsletter, wanted to hear firsthand why employees chose Michigan Medicine to make their contributions to health care.

Erin Dietrich joins HITS as senior director for Research Applications & Advanced Computing
Erin Dietrich joined HITS as the new senior director for Research Applications & Advanced Computing in March.

Vulnerability management & vendor compliance standards published
Two new standards clearly define responsibilities regarding vulnerability management and vendor security and compliance, and updated and expanded guidance to help you meet those responsibilities is on Safe Computing.

University of Rwanda launches partnership with CIRHT for pre-service education training in family planning
HITS software engineer Bob Riddle is liaising with University of Rwanda on ways to author and share digital materials to deliver the new curriculum.

Technological innovation helps redefine Medical School curriculum
The U-M Medical School is undergoing a curriculum transformation to develop future physician leaders in health care.
Alert: Drupal Administrators – Apply security update ASAP
A remote code execution vulnerability exists within multiple subsystems of Drupal 7.x and 8.x. This potentially allows attackers to exploit multiple attack vectors on a Drupal site, which could result in the site being completely compromised. The Drupal Security Team has released security updates and patches to address the vulnerability. For complete information, including what steps may be necessary to protect Drupal websites, please visit the U-M Safe Computing website.

Michigan Medicine is upgrading to Windows 10
In preparation of Microsoft's ending its support of the Windows 7 operating system (OS), Michigan Medicine has started to migrate all CoreImage workstations to Windows 10

Important changes to pager repairs, reprogramming, and new pager pickups
Pager-related services – including exchanges or reprogramming of existing pagers, or delivery of new pagers – are no longer available at the Michigan Medicine Security office, nor at the Taubman Center. Instead, those needing pager-related assistance should do one of the following:
EIAM: Designing a service for role and access management
As part of the cross-campus/enterprise program for identity and access management, the Role and Access Management Project (RAMP) is building a solution to enable U-M units to strategically and proactively manage access to university resources.
The team selected a vendor, Micro Focus, for their Identity Governance (IG) software. A contract was signed in January to use the software for the new role-based access service for all U-M campuses, including Michigan Medicine.

Research Computing Package: Worry-free computing services and data storage
Research labs and teams sometimes spend a large amount of sponsored grant funding on data storage and computing resources. Researchers often have to choose between data safety and saving money, resulting in decreased productivity, and time wasted on data recovery.

Secure your smartphone: Enroll in AirWatch
Securing your smartphone by enrolling in AirWatch in order to access Michigan Medicine’s sensitive data — including patient health information — is vital to protecting patients and their information. It is also required by Michigan Medicine policy as well as to access many internal resources.
NAC - We did it!
HITS has achieved an impressive milestone that brings us one step closer to an enterprisewide, connected device inventory. A large portion of our organization contributed to moving 100% of our Michigan Medicine network to a heightened level of security through Network Admission Control or "NAC."
Michigan Medicine pager replacement process changing as of March 5
Beginning Monday, March 5, the Michigan Medicine Security office (located at #1A201 University Hospital) will no longer handle any type of pager services – including exchanges.

Innovative African American alumnus featured by Michigan Video Abstracts
“Be true to yourself. Do what it is you want to do.” — Roy Hudson, Ph.D., M.S.
The first African American man to earn a pharmacology degree from U-M, Danforth Foundation fellow, Brown University Graduate School assistant dean and president of Hampton University…Roy D. Hudson has a long list of accomplishments to his name.
Method for ordering computer hardware/devices to change on March 1
On March 1, HITS will introduce an improved process to serve Michigan Medicine faculty and staff who need to order many common computer hardware items and devices.*

Making a Difference highlight: Shawn Chapman, desktop support specialist
Employees across Michigan Medicine continue to make a difference through their hard work and dedication. Recognizing the contributions employees make to the organization helps the team to become more motivated, drives better teamwork and gives each individual a sense that they are an integral part of achieving organizational goals.

CIO Chat - Andrew Rosenberg, MD featured in Huntzinger Group blog
Andrew Rosenberg, M.D. was recently invited to share his perspectives on the growing number of merger and acquisition activities occurring in healthcare. Michigan Medicine's CIO provided insights on the role and value proposition IT has when it comes to M&A support.
HITS teams collaborate, cross-train to improve customer service
The HITS Service Desk and Device Support teams are collaborating in new ways to serve our customers better.
Upgrading to High Sierra
With the recent High Sierra operating system (OS) upgrade, some Mac devices have been restarting and receiving the error "macOS could not be installed on your computer." This is happening after an attempt to log in and prevents the device from booting properly.
Kudos! 'Making a Difference' award recipients (January 2018)
As part of the Employee Recognition Program, Michigan Medicine has a long history of recognizing employee contributions and honoring employee achievements. The recognition program receives approximately 13,000 submissions per year, including many HITS staff members.
New social login service supports guest and alumni access
As a key initiative of the Enterprise Identity and Access Management (EIAM) Program, the social login pilot laid the groundwork to expand account creation options to allow U-M prospective students, parents, donors, patients, external researchers, and faculty to use their social identities (Google, Facebook, Yahoo, etc.) to log in to certain U-M provided services.


Gupta family assists U-M's health communication 'hackathon'
Sanjay Gupta and his wife, Rebecca, have teamed up with his alma mater, the University of Michigan, to support an effort to bring new ideas and tools to health communication.

Is that email a phish?
The Safe Computing website has a new page - Legitimate Email that Might Appear Phishy. It lists email messages that are legitimate but have been mistaken by some for phishing emails.

New options for securely erasing data on devices
U-M has licensed KillDisk media-sanitization software for use by U-M staff and also offers for-fee device-erasing services. These options comply with Electronic Data Disposal and Media Sanitization (DS-11), the U-M standard that establishes institutional requirements for secure data and device wiping and disposal.
There are several options for university-owned and personally-owned devices.