News

Upgrading to High Sierra

02/13/2018

With the recent High Sierra operating system (OS) upgrade, some Mac devices have been restarting and receiving the error "macOS could not be installed on your computer." This is happening after an attempt to log in and prevents the device from booting properly.

Services & Support

Kudos! 'Making a Difference' award recipients (January 2018)

02/12/2018

​As part of the Employee Recognition Program, Michigan Medicine has a long history of recognizing employee contributions and honoring employee achievements. The recognition program receives approximately 13,000 submissions per year, including many HITS staff members.

EIAM

One year of EIAM

02/05/2018

EIAM: Empowering collaboration, simplifying access, uniting U-M

Security, Services & Support

New social login service supports guest and alumni access

02/05/2018

As a key initiative of the Enterprise Identity and Access Management (EIAM) Program, the social login pilot laid the groundwork to expand account creation options to allow U-M prospective students, parents, donors, patients, external researchers, and faculty to use their social identities (Google, Facebook, Yahoo, etc.) to log in to certain U-M provided services.

Security, Services & Support
A close up photo of Dr. Sanjay Gupta. He is wearing a white shirt and navy blue jacket.

Gupta family assists U-M's health communication 'hackathon'

01/31/2018

Sanjay Gupta and his wife, Rebecca, have teamed up with his alma mater, the University of Michigan, to support an effort to bring new ideas and tools to health communication. 

Clinical, Services & Support
safe computing

Is that email a phish?

01/25/2018

The Safe Computing website has a new page - Legitimate Email that Might Appear Phishy. It lists email messages that are legitimate but have been mistaken by some for phishing emails.

Security, Services & Support
laurel barnes

Laurel Barnes, senior manager of Learning Management, highlighted by Learning Solutions Magazine

01/22/2018

Laurel Barnes, senior manager of HITS Learning Management, was recently interviewed by Learning Solutions Magazine about her career in IT and mitigating organizational change.

Services & Support
safe computing

New options for securely erasing data on devices

01/22/2018

U-M has licensed KillDisk media-sanitization software for use by U-M staff and also offers for-fee device-erasing services. These options comply with Electronic Data Disposal and Media Sanitization (DS-11), the U-M standard that establishes institutional requirements for secure data and device wiping and disposal.

There are several options for university-owned and personally-owned devices. 

Security, Services & Support
Craig French and Nicole Jacob are standing in front of a snack selection.

Picture it: Employees put 2018 resolutions into action

01/17/2018

Recently, Michigan Medicine Headlines asked faculty and staff to show their new year's resolutions in action. HITS employees were among those featured in this article.

U-M launches search for vice president for information technology

01/16/2018

University of Michigan President Mark Schlissel announced he has initiated a search for a new vice president for information technology and chief information officer. Andrew Rosenberg, chief information officer for Michigan Medicine, is currently serving as the university's interim vice president for information technology and chief information officer.

Education, Research, Services & Support
milk room

EMR barcode scanning eliminates breast milk misadministration in C&W

01/16/2018

The C.S. Mott Children's and Von Voigtlander Women's Hospital (C&W) is home to the first 24/7 formula and breast milk preparation room in a pediatric hospital nationwide. Opened in 2011, the Milk Room stores, prepares, and delivers mixed formulas and breast milk to inpatients.

Clinical
doctor at computer

EHR prompts improve chronic disease management and preventive care at Michigan Medicine

01/16/2018

Something exciting is happening at Michigan Medicine. And U-M patients are benefiting. In recent months, the screening rate for depression symptoms in patients who had diagnosis of depression in last 12 months rose from 10 percent to nearly 70 percent. The rate of lung cancer screenings in smokers doubled. And the hepatitis C screening rate improved fivefold among Baby Boomers, as well as increase follow specialty care for infected patients.

 

Clinical
safecomputing

Be wary of scams and identity fraud this tax season

01/15/2018

University administrators are advising faculty and staff to be on the lookout for potential identity fraud as tax season gets underway.

2017 was a record year for corporate data breaches that exposed the personal and financial information of millions of people. While universities can be targets for criminals, no such data breaches have been detected at U-M. However, this doesn't mean that faculty and staff have not been affected by the growing problem of data security and identity theft.

Security, Services & Support
AWS logo

U-M signs agreements with two more cloud computing providers

01/12/2018

To better leverage public cloud computing resources, Information & Technology Services announced it will add two additional infrastructure cloud platforms — Microsoft Azure and Google Cloud Platform.

Services & Support
Doctors reviewing x-rays

Michigan Medicine to receive $2.5M for sharing health data electronically

01/10/2018

Michigan Medicine will receive approximately $2.5 million for completing a statewide incentive program to improve patient safety, enhance data integrity, and reduce workflow. The program, Common Key Service (CKS), provides a consistent and reliable way to match patients with their electronic health data across multiple healthcare settings by assigning a unique identifier for every patient in the state of Michigan.

Clinical, Services & Support
Karen Hollingsworth

Our nurses know: Technology

01/10/2018

Karen Hollingsworth, R.N., M.S., CPHIMS, was recently interviewed by Michigan Medicine Headlines about her progression from nursing to IT. The Health Information Technology & Services (HITS) senior director began her career as a staff nurse — a position that exposed her to informatics and electronic health records. The emphasis on technology made it easy for Hollingsworth to transition from nursing into a career in healthcare IT. 

Clinical, Services & Support
Michigan Medicine MVPs

HITS staff member Mark Tucci "Makes a Difference"

01/09/2018

One way Michigan Medicine employees are recognized for their contributions is the Making a Difference Award. Mark Tucci, a desktop support specialist with Health Information Technology & Services (HITS), was a recent recipient.

Services & Support
safe computing logo

Advisory: Apply updates to avoid computer chip vulnerabilities

01/04/2018

Security vulnerabilities in computer chips made by Intel, AMD, ARM and others could allow low-privilege processes to access kernel memory that is allocated to other running programs. The vulnerabilities—called Meltdown and Spectre—could allow an attacker to access information including passwords, encryption keys, and more. Linux, Windows, Apple, and others have already released updates to begin addressing the vulnerabilities. Watch for updates from the manufacturers of your devices and operating system vendors and apply them as soon as possible after appropriate testing. IA is monitoring news and security reports.

Security
Kimberly Bonner of Health Information Technology and Services poses with her family at the recent world record setting gathering of people dressed as Rosie the Riveter.

Rosie the Riveter world record has connections to Michigan Medicine

01/04/2018

Recently, more than 3,700 women and girls dressed as the iconic Rosie the Riveter — dark blue work clothes, red socks and an effervescent red and white polka dot bandana. Together, they gathered in Ypsilanti to set a new world record of the most people dressed as Rosie the Riveter in one place. Several of these women work or study at U-M.

Bob Riddle installs equipment to help enable videoconferencing in Ethiopia.

Videoconferencing enables clinical education in Ethiopia

01/04/2018

Ethiopia. It’s a country with limited bandwidth and just a single internet service provider — the government. But, thanks to Michigan Medicine, don’t count it out for videoconferencing.

Education, Services & Support
A HITS staffer installs a digital sign. (Photo by Rob Levitt)

Collaboration creates new digital signage that engages, informs Michigan Medicine community

01/04/2018

As one of the largest health care systems in the world, communication to the more than 26,000 Michigan Medicine employees is not always easy.

Services & Support
ATT

AT&T service order request now required for all Cisco phone moves

12/31/2017

ATTENTION: Effective immediately, all personnel or departments within Michigan Medicine are required to submit a service request order to AT&T in order to have a Cisco telephone relocated. The requirement includes moving a phone within the same building or floor. 

Security, Services & Support
Andrew Rosenberg, MD

Becker's Health IT + Clinical Leadership 2018 Speaker Series: 3 questions with CIO Andrew Rosenberg, M.D.

12/20/2017

Andrew Rosenberg, M.D. was recently interviewed by Becker's Hospital Review as part of an ongoing healthcare leader series. On May 10, Rosenberg will present at Becker's Health IT + Clinical Leadership 2018 in Chicago. 

Clinical, Education, Research, Services & Support

Mixed methods research combines qualitative, quantitative research

12/18/2017

In the latest edition of Michigan Video Abstracts, world-renowned mixed methods expert Michael D. Fetters, M.D., M.P.H., M.A., professor of family medicine and co-director of the Michigan Mixed Methods Research and Scholarship Program, introduces the power of mixed methods research, a discipline that unites the strengths of both qualitative and quantitative research.

Education, Research
Playbook

HITS aims to create ‘playbook’ for merger and acquisition activities

12/15/2017

When it comes to sports, playbooks are prized possessions, containing a team's strategies and plays to win the game. Without a playbook, even the best players will become confused about their role and how they should interact with their teammates.

Clinical, Services & Support

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