Zoom at U-M

Zoom at U-M is a secure, HIPAA-aligned video conferencing platform for the U-M community.

Get Started

Log in at umich.zoom.us

  • For your initial log in, use the ‘SSO’ (single sign-on) option, and enter the domain 'umich'.  When prompted enter your UMICH (Level-1) credentials.

Download the desktop and mobile apps 

  • CoreImage PCs have the Zoom desktop app already installed.
  • Core Macs and all other devices should visit zoom.us/download to get the desktop and mobile apps.

About Zoom

Zoom offers high-quality video, audio, and wireless screen-sharing across Windows, Mac, Linux, Chrome OS, iOS, Android, Blackberry, Zoom Rooms, and H.323/SIP room systems. Meetings with PHI should always be secured to avoid crashers, and follow the sensitive information guidelines. Zoom is available for:

  • patient/provider meetings 
  • medical center meetings 
  • research collaboration with PHI 
  • online learning and more

Custom Backgrounds

A series of custom Michigan Medicine Zoom backgrounds is available for you to download and use during video visits, online meetings, and virtual classes. To use a custom Zoom background:

  • Download the image(s) you'd like to use and save it to your desired location (desktop, downloads, a folder, etc.)
  • Open or launch a Zoom meeting
  • Click the up arrow next to "Stop Video" and select "Choose Virtual Background"
  • Click the "+" next to Choose Virtual Background to upload your image and set your background
  • Uncheck the "Mirror my video" option under Video Settings

Zoom Benefits

  • Schedule Zoom meetings directly in Outlook
  • Get encrypted video conferencing to meet with colleagues inside or outside University of Michigan. Approved for use with HIPAA data and PHI
  • Interact with users through polling, chat, raise hand functionality, and breakout rooms
  • Customize your profile
  • Record meetings to your local hard drive from your desktop app
  • Use accessibility options

Michigan Medicine Video Visits

For information about Michigan Medicine video visits:

  • Visit this site if you are a patient 
  • Visit this site if you are Michigan Medicine staff

FAQs

I received a notification on my phone about managing Zoom data.

If you have both Zoom and Intelligent Hub on your mobile device, you may see a notification from ‘aw.med.umich.edu’ about managing Zoom. This is a legitimate notification. By allowing management of the app data, it simply means your data can be deleted from the app should your phone be lost or stolen.

Can I schedule Zoom meetings in Outlook?

Yes! From a Core Windows computer look for the Zoom icon in the top ribbon above your calendar, with the options to start or schedule a Zoom meeting, as well as schedule a meeting for others. Watch this video to learn how to schedule a Zoom meeting in Outlook. 

Core Macs and users on personal machines can independently download the Outlook plug-in at zoom.us/download. Note that Zoom has two options, a plug-in and an add-in. Michigan Medicine users should select the plug-in to be compatible with Microsoft Exchange. The add-in is for use with Microsoft 365. While Zoom’s website states that support will eventually cease for the plug-in, this date continues to be pushed back. HITS will continue monitoring the situation.

Does U-M Zoom work within MiChart?

For information about Michigan Medicine video visits, please visit this site if you are a patient and this site if you are Michigan Medicine staff.

 

How do I protect my meeting against Zoombombing/party crashers?

The best method to protect a meeting is to allow only authenticated users to join. Or, learn more about meeting security options here.

What if I have a meeting with more than 300 people?

Learn more about Zoom Webinar, which allows 500-10,000 participants.

Does Zoom at U-M support live transcription?

Yes. Zoom at U-M now has support for live transcription. For more information visit here