News

Help Me Now and UH South Paging Services Offices closed on Memorial Day

05/22/2024

HITS walk-up support will be closed on Monday, May 27. 

 

MiChart System Maintenance - May 21

05/20/2024

A brief MiChart system maintenance will occur Tuesday, May 21, at 10 p.m. This MiChart “pause” will last less than 5 minutes.

 

Review the May 21 MiChart Maintenance overview document for details.

 

Clinical, Education, Research, Security, Services & Support

May IT Update: Password syncing continues, Dropbox updates, NVivo, Self evals in Cornerstone, Downtime procedures

05/09/2024

Your monthly digest of upcoming changes and enhancements to IT hardware, software, and services.

Clinical, Education, Research, Security, Services & Support
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NOTICE: Job Scams Trending at U-M

05/01/2024

Help spread awareness of scam emails that target students

M365 external participant "sharing links" expiry default increasing from 30 to 90 days

04/26/2024

Last summer, HITS introduced the ability for M365 users to share links to documents and folders in OneDrive and SharePoint with non-Michigan Medicine partners. At that time, the default expiration window for those links was set to 30 days. Based on customer feedback, we’re increasing the default expiration time to 90 days. As before, those who share links can continue to extend the deadline manually, if desired.

MiChart Upgrade is this Sunday, April 21

04/18/2024

This Sunday, April 21, is the next upgrade for MiChart, the electronic health system for Michigan Medicine.

 

This is the first planned upgrade for 2024 with a goal to introduce new features, limit impact to the organization, and maintain regulatory requirements.   

April 18 event: Walking tour of CSC, where HITS recently collaborated to bring VR to Michigan Medicine

04/10/2024

Experience a walking tour of the Clinical Simulation Center (CSC) Med Sci II led by Dr. James Cooke, Executive Director.

 

MiChart System Upgrade Downtime - April 21

04/09/2024

Sunday, April 21, 2 - 5 a.m., the Spring MiChart upgrade will occur. This will be the first planned upgrade for 2024. 

 

This will impact all MiChart users and users of applications that send data to or receive data from MiChart. 

Clinical, Education, Research, Security, Services & Support
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April IT Update: Sync your passwords now! Win11, Prism, MiChart Upgrade, System Accounts

04/05/2024

Your monthly digest of upcoming changes and enhancements to IT hardware, software, and services.

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ALERT: Linux XZ Utils and SSH Backdoor

04/03/2024

This message is intended for U-M IT staff who are responsible for university Linux systems using XZ Utils versions 5.6.0 and 5.6.1. This may also be of interest to individuals using the above on personal computers.

Upgrade to New Microsoft Teams required as of March 31

03/28/2024

As of March 31, anyone still using the “classic” Teams will be required to upgrade to the latest version, which offers some significant benefits.

Services & Support

Spring MiChart System Upgrade Coming April 21 – Training Materials Available Now

03/19/2024

Training materials for the MiChart Spring upgrade are now available. Be sure to review them so you are aware of the upcoming enhancements and new functionality. 

Cornerstone Learning test and assessment functionality unavailable March 13-14

03/07/2024

The test and assessment functionality for many online and some instructor-led courses in Cornerstone Learning will be unavailable from 8 a.m. on Wednesday, March 13 through 5 p.m. on Thursday, March 14 to accommodate an upgrade to the Questionmark system. 

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March IT Update: UMICH common password, AI guidelines, VPN changes, phishing raffle

03/06/2024

Your monthly digest of upcoming changes and enhancements to IT hardware, software, and services.

Education, Research, Security, Services & Support

Daylight Saving Time Begins – Effect on MiChart: Sunday, March 10 at 2 a.m.

02/29/2024

Sunday, March 10, marks the beginning of Eastern Daylight-Saving Time (DST) which will result in skipping the hour from 2 a.m. to 3 a.m.

Clinical, Education, Research, Security, Services & Support
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Upgrade to new Microsoft Teams experience begins this week!

02/13/2024

Starting Tuesday, February 13, Microsoft Teams users will be prompted to upgrade to the latest version. While users may notice only modest changes to the overall look-and-feel, the new Teams experience offers some significant benefits:

NOTICE: Threat Actors Targeting Researchers and Academics

02/07/2024

This message is intended for U-M faculty and staff, as well as U-M IT staff who are responsible for securing university-owned data.

 

Changes coming to Duo

01/29/2024

The new year brings new functionality to Duo at U-M. 

Clinical, Education, Research, Security, Services & Support

Spring MiChart System Upgrade Coming April 21

01/23/2024

The next MiChart upgrade is planned for Sunday, April 21. This will be the first planned upgrade for 2024 with a goal to introduce new features, limit impact to the organization, and maintain regulatory requirements. 

Clinical, Education, Research, Security, Services & Support

New Year, New Operating System! Windows 11 Upgrade Coming Soon

01/23/2024

Between now and April, Health Information Technology & Services (HITS) will be upgrading CoreImage PCs to Windows 11, the latest version of Microsoft’s operating system. More ...

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ALERT: Update Google Chrome ASAP for Zero-Day Vulnerabilities

01/18/2024

 No action is needed for CoreImage machines. This message is intended for U-M IT staff who are responsible for university devices running the Google Chrome web browser. It will also be of interest to individuals who have Chrome installed on their own devices.

Security
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MedInfo Retirement: URL Redirects

01/17/2024

A URL redirect ensures end users who bookmarked your site can still access it. Learn more about requesting redirects that will be in place through 2029.

Services & Support
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Combating a top burnout driver

01/16/2024

Team streamlines patient portal communication

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January IT Updates: Windows 11 upgrade, event support expansion, MiShare and MedInfo changes

01/09/2024

Your monthly digest of upcoming changes and enhancements to IT hardware, software, and services.

Education, Research
Dark blue background with a white computer icon. On its screen is a worried face

NOTICE: Increase in remote tech support scams

01/03/2024

This notice is intended for the U-M Security Community and IT Groups. Please share this message with faculty, staff and students in your unit.

 

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