2022: News Archive

Update: Fax Server/AccuRoute Issues


Thank you to everyone for their patience and understanding over the last five weeks. The Document Management Services Team also want you to know that they hear you loud and clear and are doing absolutely everything they can to help resolve the issues the organization is experiencing with the fax server/AccuRoute WebApps.


Paging website upgrade


As of December 7, the internal paging website was upgraded to offer improved access and usability.


For complete information, see the Paging Website upgrade article (Requires login to view content

Academic Engagement holding in-person office hours December 6,7, & 8


Back by popular demand! The HITS Academic Engagement team is holding in-person/hybrid office hours next week to talk through your IT needs. Join us on the medical campus December 6 & 8 and at NCRC December 7. 

Action required for Identity Access Management Oracle database (IDTP) migration from Gold to Platinum Infrastructure by December 10


This message is intended for HITS staff whose applications/processes that use Identity Management Oracle database (IDTP). 

Nursing training curriculum mistakenly sent to ALL Michigan Medicine users


Early on November 19, 2022, a Cornerstone Learning assignment for the NURSING - Moderate Sedation and EtCO2 Monitoring - Biennial Recurrence (NURS-C70011) curriculum was accidentally sent to ALL Michigan Medicine users. 

Important security advisory–Unexpected confirmation emails


SUMMARY: U-M community members have reported receiving unexpected confirmation emails from email newsletters and listservs for which they did not subscribe.

Cornerstone Learning – A few reminders to help you be more successful


Since MLearning was replaced by Cornerstone Learning on Nov. 7, the new system has welcomed more than 7,000 unique visitors, and users have already successfully completed more than 13,000 online courses.


Cornerstone Learning is now live!


MLearning has been permanently retired to make way for Cornerstone Learning – a more modern, cloud-based platform designed with the needs of Michigan Medicine users in mind.

Reminder: MLearning is now retired! Cornerstone Learning goes live on Monday, November 7


MLearning has been retired. Its replacement – Cornerstone Learning – is scheduled to go live at approximately 7 a.m. on Monday, November 7.

Daylight Saving Time Ends – Effect on MiChart: Sunday, November 6 at 2 a.m.


This Sunday, November 6, marks the end of Daylight-Saving Time (DST) which will result in the hour between 1 a.m. and 2 a.m. occurring twice. In our time zone, Eastern Daylight-Saving Time (EDT) is ending, and we are returning to Eastern Standard Time (EST).


For details on the impacts to MiChart, review the Fall 2022 Daylight-Saving Time (DST) document.



ALERT: Patch OpenSSL versions 3.0 or later for critical vulnerability starting Nov. 1


This message is intended for U-M IT staff who are responsible for university systems running OpenSSL 3.0 or later.

So long, MLearning. Hello, Cornerstone Learning! Plan now for blackout period (Nov. 3-7), learn where to find resources + support


MLearning will retire for good on Thursday, November 3. Cornerstone learning will go live on Monday, November 7.

Fall MiChart Upgrade Coming October 23 - Downtime Information


The next MiChart upgrade is planned for Sunday, October 23, 2 - 5 a.m. 


Review the Fall Upgrade Downtime document for details and visit the Fall Upgrade project page for further updates and information. 


Reminder: MLearning to be retired, replaced by Cornerstone Learning in early November


Early this November, MLearning — the system Michigan Medicine has long used to manage and deliver required and optional learning opportunities — will be retired and replaced by Cornerstone Learning


Reminder: "Own Your Upgrade!" Annual Microsoft Windows updates continue through early November


The 2022 cycle of Microsoft Windows updates are underway and will continue through early November. 

ADVISORY: Update Microsoft products for zero-day vulnerability


This message was sent to U-M IT groups on Friday, September 16, 2022. It is intended for U-M IT staff who are responsible for university computers with Microsoft products installed, and it applies to both UM-owned and personally-owned devices.

Profiles in IT: Douglas Adams—Driven problem solver


Doug Adams uses his strong empathy and design skills to create a better experience for HITS users results in a better experience for HITS customers as well as employees.

ALERT: Update Chrome and Edge browsers to fix security vulnerability


Update Chrome and Edge as soon as possible. A Chrome update patches a high-severity vulnerability.


“Own Your Upgrade!” Annual Microsoft Windows updates happening now through early November


It’s that time of year again … the 2022 cycle of Microsoft Windows updates is now underway. 


"So long, MLearning." Cornerstone Learning coming this November!


MLearning will be retired this November and replaced with Cornerstone Learning – a more modern, feature-rich platform designed with users in mind. 

NOTICE: Increase in student job scams at start of fall term


Scammers are impersonating faculty, U-M departments or other institutions by using sophisticated-looking emails that offer jobs in return for favors.

Help Me Now and UH South Paging Services Offices closed on Labor Day


HITS walk-up support will be closed on Monday, September 5.

Michigan Medicine named one of state's top employers


Forbes and Statista recognize Michigan Medicine as one of the state's top employers.

ADVISORY: Apply Apple security updates for multiple products


This message was sent to U-M IT groups on Friday, 8/19/22. is intended for U-M staff who are responsible for managing or are using any Apple devices, including mobile devices, and it applies to both UM-owned and personally-owned devices.

Michigan Medicine Takes Steps To Bolster Security On CoreImage Devices


CoreImage Windows users will follow a new process when requesting admin rights.