News

NOTICE: Watch for phishing emails impersonating payroll office

07/10/2020

A number of people at U-M have reported receiving a phishing email that claims to be from the U-M Payroll Office following up about a payroll error. This is a scam. The emails are not from the Payroll Office.

Security

No U-M "data breach"—U-M user info used on 3rd party sites exposed

07/04/2020

A list of U-M usernames and passwords exposed in various past data breaches at non-university sites and services was made publicly available in the last day or so.

Security

NOTICE: Racist emails received at U-M and other universities

06/26/2020

Over the weekend (June 20-21, 2020), people at universities across the country, including the University of Michigan, received a racist email that appeared to come from Equity Prime Mortgage, a company based in Atlanta, Georgia. A webform on the company's site was abused in order to send the disturbing emails. The FBI is investigating.

Security

Introducing Dropbox at U-M

06/24/2020

A new, cloud-based storage option is available to Michigan Medicine: Dropbox at U-M.

 

Services & Support

Now Available! Schedule your Zoom Meetings in Outlook

06/22/2020

Health Information Technology and Services (HITS) is excited to share that the most requested Zoom for Health feature is now available: the ability to schedule Zoom meetings directly in Outlook. 

 

Services & Support

MiChart Upgrade a Success

06/15/2020

The latest system upgrade for MiChart, Michigan Medicine's electronic health record, was successfully completed at 3:40 a.m. on Saturday, June 13.

Clinical

MiChart Upgrade is this Saturday, June 13, 2020

06/08/2020

This Saturday, June 13, is the next upgrade for MiChart, the electronic health system for Michigan Medicine. The June upgrade, rescheduled from April, is the first planned upgrade for 2020 with a goal to reduce downtime duration and impact to the organization

Clinical
HITS logo in blue artistic technical background

"How can we help?" HITS steps up services and support during the pandemic

06/03/2020

Fast. Efficient. Innovative. Responsive. All describe how Health Information Technology & Services (HITS) worked behind the scenes to make the immediate and necessary adjustments to accommodate the COVID-19 outbreak.

Clinical, Education, Research, Security, Services & Support

NOTICE: Increase in emails impersonating U-M deans and other employees

05/27/2020

The information below was sent to U-M IT groups through email May 27, 2020. Please share this information with those in your unit as appropriate.

Security

Rescheduled MiChart system upgrade coming June 13: Training materials available

05/13/2020

The next MiChart upgrade is planned for Saturday, June 13. The June upgrade, rescheduled from April, is the first planned upgrade for 2020 with a goal to reduce downtime duration and impact to the organization. 

Clinical

Request the GraphPad Prism License Code 2020

05/01/2020

Learn more about the new process to request the GraphPad Prism license code, and about downloading the application on personal machines. 

Research

NOTICE: Online extortion scams increasing during COVID-19 pandemic

04/23/2020

The FBI's Internet Crime Complaint Center (IC3) has seen an increase in online extortion scams, and U-M is experiencing a similar increase.

Security

‘Windows Virtual Desktop’ offers authorized users a new way to access key Michigan Medicine resources

04/16/2020

 'Windows Virtual Desktop' is a new service that connects authorized users to a streamlined set of tools and services (including MiChart) – and is available using any device, any browser, and without the need for VPN.

 

NOTICE: COVID-19 phishing and scams at U-M

04/10/2020

Members of the U-M community are reporting phishing emails related to COVID-19 that appear to come from U-M leaders.

Security

Announcing Zoom for Health at U-M, HIPAA-aligned video conferencing

04/02/2020

Zoom video conferencing, which launched across U-M on March 17, is now available for use with HIPAA and PHI information. Known as Zoom for Health at U-M, it can be used for patient/provider appointments, medical center meetings, and research collaboration involving patient information.

Clinical, Education, Research, Services & Support

MiChart Clinical & Aspect Training Going Virtual Starting Monday 3/30/2020

03/30/2020

Starting Monday, March 30, faculty and staff have started to receive MiChart Clinical Applications and Aspect Call Center training through real time virtual training sessions rather than in-person.

Clinical, Education, Services & Support

Web browser security update may affect some applications

03/29/2020

Most web browsers used by Michigan Medicine will be updating their security to fix vulnerabilities. Please contact your IT Service Provider if you experience any issues with applications that use these browsers. 

Clinical, Education, Research, Security, Services & Support

NOTICE: Protect your Zoom meetings against Zoombombing

03/29/2020

The information below was sent to U-M IT groups via email on March 31, 2020. It is intended for all members of the university community.

Services & Support

MiChart Upgrade for April 19, 2020 Delayed

03/23/2020

The next MiChart upgrade planned for Sunday, April 19, 2020 will be delayed.  Due to the COVID-19 event, Operations and HITS Leadership assessed the risk to the organization and will delay for a later date to be determined.

Clinical, Services & Support

IA Advisory: Action required to continue accessing applications which use Michigan Medicine SAML/SSO Identity Provider Service before April 21, 2020

03/23/2020

Summary: This message is intended for HITS staff whose applications use the Michigan Medicine SAML/SSO Identity Provider service (weblogin.med.umich.edu).

Security

Pager-related support changes begin Wednesday, March 18, 2020

03/17/2020

Due to the COVID-19 event, all three HITS “Help Me Now” (HMN) locations are closed until further notice. Pager assistance remains available, but the process is changing beginning Wednesday, March 18.

 

HITS ‘Help Me Now’ walk-up sites are closed due to COVID-19

03/16/2020

Health Information Technology and Services (HITS) “Help Me Now” walk-in centers are closed until further notice due to COVID-19.

Clinical, Education, Research, Security, Services & Support

ALERT: IA Alert: Update Windows 10 and Server 2019 for vulnerability

03/13/2020

The information below was sent to U-M IT groups on March 13, 2020. It is intended for U-M IT staff who are responsible for university devices or servers running Windows 10, versions 1903 or 1909, or Server Core installations of Windows Server, versions 1903 or 1909. It is also intended for individuals who use Windows 10 on their own computers.

Security
BlueJeans logo

BlueJeans Training Sessions

03/12/2020

In support of attending classes, events, and meetings virtually, ITS will host virtual BlueJeans training and drop-in sessions. Live sessions begin March 12 and continue through the month, with recordings to be published afterward.

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