NOTICE: Watch for phishing emails impersonating payroll office


A number of people at U-M have reported receiving a phishing email that claims to be from the U-M Payroll Office following up about a payroll error. This is a scam. The emails are not from the Payroll Office.


No U-M "data breach"—U-M user info used on 3rd party sites exposed


A list of U-M usernames and passwords exposed in various past data breaches at non-university sites and services was made publicly available in the last day or so.


NOTICE: Racist emails received at U-M and other universities


Over the weekend (June 20-21, 2020), people at universities across the country, including the University of Michigan, received a racist email that appeared to come from Equity Prime Mortgage, a company based in Atlanta, Georgia. A webform on the company's site was abused in order to send the disturbing emails. The FBI is investigating.


Introducing Dropbox at U-M


A new, cloud-based storage option is available to Michigan Medicine: Dropbox at U-M.


Services & Support

Now Available! Schedule your Zoom Meetings in Outlook


Health Information Technology and Services (HITS) is excited to share that the most requested Zoom for Health feature is now available: the ability to schedule Zoom meetings directly in Outlook. 


Services & Support

MiChart Upgrade a Success


The latest system upgrade for MiChart, Michigan Medicine's electronic health record, was successfully completed at 3:40 a.m. on Saturday, June 13.


MiChart Upgrade is this Saturday, June 13, 2020


This Saturday, June 13, is the next upgrade for MiChart, the electronic health system for Michigan Medicine. The June upgrade, rescheduled from April, is the first planned upgrade for 2020 with a goal to reduce downtime duration and impact to the organization

HITS logo in blue artistic technical background

"How can we help?" HITS steps up services and support during the pandemic


Fast. Efficient. Innovative. Responsive. All describe how Health Information Technology & Services (HITS) worked behind the scenes to make the immediate and necessary adjustments to accommodate the COVID-19 outbreak.

Clinical, Education, Research, Security, Services & Support

NOTICE: Increase in emails impersonating U-M deans and other employees


The information below was sent to U-M IT groups through email May 27, 2020. Please share this information with those in your unit as appropriate.


Rescheduled MiChart system upgrade coming June 13: Training materials available


The next MiChart upgrade is planned for Saturday, June 13. The June upgrade, rescheduled from April, is the first planned upgrade for 2020 with a goal to reduce downtime duration and impact to the organization. 


Request the GraphPad Prism License Code 2020


Learn more about the new process to request the GraphPad Prism license code, and about downloading the application on personal machines. 


NOTICE: Online extortion scams increasing during COVID-19 pandemic


The FBI's Internet Crime Complaint Center (IC3) has seen an increase in online extortion scams, and U-M is experiencing a similar increase.


‘Windows Virtual Desktop’ offers authorized users a new way to access key Michigan Medicine resources


 'Windows Virtual Desktop' is a new service that connects authorized users to a streamlined set of tools and services (including MiChart) – and is available using any device, any browser, and without the need for VPN.


NOTICE: COVID-19 phishing and scams at U-M


Members of the U-M community are reporting phishing emails related to COVID-19 that appear to come from U-M leaders.


Announcing Zoom for Health at U-M, HIPAA-aligned video conferencing


Zoom video conferencing, which launched across U-M on March 17, is now available for use with HIPAA and PHI information. Known as Zoom for Health at U-M, it can be used for patient/provider appointments, medical center meetings, and research collaboration involving patient information.

Clinical, Education, Research, Services & Support

MiChart Clinical & Aspect Training Going Virtual Starting Monday 3/30/2020


Starting Monday, March 30, faculty and staff have started to receive MiChart Clinical Applications and Aspect Call Center training through real time virtual training sessions rather than in-person.

Clinical, Education, Services & Support

Web browser security update may affect some applications


Most web browsers used by Michigan Medicine will be updating their security to fix vulnerabilities. Please contact your IT Service Provider if you experience any issues with applications that use these browsers. 

Clinical, Education, Research, Security, Services & Support

NOTICE: Protect your Zoom meetings against Zoombombing


The information below was sent to U-M IT groups via email on March 31, 2020. It is intended for all members of the university community.

Services & Support

MiChart Upgrade for April 19, 2020 Delayed


The next MiChart upgrade planned for Sunday, April 19, 2020 will be delayed.  Due to the COVID-19 event, Operations and HITS Leadership assessed the risk to the organization and will delay for a later date to be determined.

Clinical, Services & Support

IA Advisory: Action required to continue accessing applications which use Michigan Medicine SAML/SSO Identity Provider Service before April 21, 2020


Summary: This message is intended for HITS staff whose applications use the Michigan Medicine SAML/SSO Identity Provider service (


Pager-related support changes begin Wednesday, March 18, 2020


Due to the COVID-19 event, all three HITS “Help Me Now” (HMN) locations are closed until further notice. Pager assistance remains available, but the process is changing beginning Wednesday, March 18.


HITS ‘Help Me Now’ walk-up sites are closed due to COVID-19


Health Information Technology and Services (HITS) “Help Me Now” walk-in centers are closed until further notice due to COVID-19.

Clinical, Education, Research, Security, Services & Support

ALERT: IA Alert: Update Windows 10 and Server 2019 for vulnerability


The information below was sent to U-M IT groups on March 13, 2020. It is intended for U-M IT staff who are responsible for university devices or servers running Windows 10, versions 1903 or 1909, or Server Core installations of Windows Server, versions 1903 or 1909. It is also intended for individuals who use Windows 10 on their own computers.

BlueJeans logo

BlueJeans Training Sessions


In support of attending classes, events, and meetings virtually, ITS will host virtual BlueJeans training and drop-in sessions. Live sessions begin March 12 and continue through the month, with recordings to be published afterward.