News

Profiles in IT: Douglas Adams—Driven problem solver

09/13/2022

Doug Adams uses his strong empathy and design skills to create a better experience for HITS users results in a better experience for HITS customers as well as employees.

ALERT: Update Chrome and Edge browsers to fix security vulnerability

09/07/2022

Update Chrome and Edge as soon as possible. A Chrome update patches a high-severity vulnerability.

Security
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"So long, MLearning." Cornerstone Learning coming this November!

08/31/2022

MLearning will be retired this November and replaced with Cornerstone Learning – a more modern, feature-rich platform designed with users in mind. 

Services & Support
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“Own Your Upgrade!” Annual Microsoft Windows updates happening now through early November

08/31/2022

It’s that time of year again … the 2022 cycle of Microsoft Windows updates is now underway. 

Help Me Now and UH South Paging Services Offices closed on Labor Day

08/25/2022

HITS walk-up support will be closed on Monday, September 5.

NOTICE: Increase in student job scams at start of fall term

08/25/2022

Scammers are impersonating faculty, U-M departments or other institutions by using sophisticated-looking emails that offer jobs in return for favors.

Michigan Medicine named one of state's top employers

08/24/2022

Forbes and Statista recognize Michigan Medicine as one of the state's top employers.

ADVISORY: Apply Apple security updates for multiple products

08/22/2022

This message was sent to U-M IT groups on Friday, 8/19/22. is intended for U-M staff who are responsible for managing or are using any Apple devices, including mobile devices, and it applies to both UM-owned and personally-owned devices.

Security

Michigan Medicine Takes Steps To Bolster Security On CoreImage Devices

08/11/2022

CoreImage Windows users will follow a new process when requesting admin rights.

citrix

Citrix Workspace upgrade begins Monday, August 10

08/01/2022

Starting Wednesday, August 10 through Thursday, August 25 Citrix Workspace (used to access MiChart) will be upgraded to a new version. Citrix Workspace is used to access Michigan Medicine-hosted applications, such as MiChart, on CoreImage computers/devices. 

Clinical
Lousayni Benson

Now accepting applications: Apprenticeship program for aspiring IT professionals

07/28/2022

An apprenticeship program created in partnership with the State of Michigan, Michigan Medicine and Washtenaw Community College seeks aspiring information technology professionals.  

Services & Support
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New Outlook feature enabled: Zoom add-in

07/07/2022

The Zoom add-in is now available in Outlook to improve collaboration and productivity.

Services & Support

Reminder: HITS Help Me Now locations to have altered operating hours July 4-7

06/28/2022

All three Help Me Now locations will be closed on Monday, July 4; Two of three locations will have additional brief closures next week.

Services & Support

New Microsoft 365 features enabled

06/28/2022

Teams tags and FindTime are now available to support collaboration, communication, and productivity across Michigan Medicine.

Services & Support

HITS Help Me Now locations to close briefly in June and July

06/16/2022

All three Help Me Now locations will be closed on Monday, July 4; Two of three locations will close briefly on some additional dates in June and July.

MiChart moves to further enhance patient care, education and research

06/09/2022

New modules and functionality will be added to Michigan Medicine’s electronic medical record over the next six years.

Clinical, Education, Research, Services & Support

MLearning Retirement/Replacement Rescheduled for Early November

06/09/2022

The planned retirement and replacement of Michigan Medicine’s MLearning online training resource – which had been planned for this July – has been rescheduled for early November.

ALERT: Beware of Duo Authentication phishing emails

06/02/2022

A new phishing email scam has been reported at U-M that is designed to capture a user’s UMICH password and a Duo passcode that may be used to log in to university systems.

Security

Follow the maize (and blue) brick roads: Only use approved Michigan Medicine technologies

05/23/2022

In today’s environment, security of our IT systems and data — often containing PHI or other sensitive data — is paramount! 

 

Security
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Help Me Now and UH South Paging Services Offices closed on Memorial Day

05/20/2022

HITS walk-up support will be closed on Monday, May 30

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Internet Explorer support ending in June

05/20/2022

Begin using a different web browser now. Options include Microsoft Edge or Google Chrome.

Level up with Microsoft 365 training opportunities!

05/17/2022

Combining the best of desktop, web, and mobile applications, Microsoft 365 enables the Michigan Medicine community to collaborate in real-time from nearly anywhere, on virtually any device. Take advantage of these learning opportunities to save time, communicate efficiently with teammates and improve your personal productivity.   

Services & Support

IA Alert: Spread awareness of recent phishing scams

05/12/2022

This message is intended for U-M IT leadership and Security Unit Liaisons.

Security

Intelligent Hub will be removed from personal computers starting June 1

05/11/2022

Starting June 1, HITS will begin removing Intelligent Hub from all personally-owned MacOS and Windows computers.

 

Services & Support

MiChart System Special Maintenance - May 10

05/09/2022

A brief MiChart system maintenance will occur May 10, at 10 p.m. This MiChart “pause” will last less than 5 minutes.  For more information, review the May 10 MiChart maintenance document(link is external).

Clinical

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