Fall MiChart Upgrade a success!


The latest system upgrade for MiChart, Michigan Medicine's electronic health record, was successfully completed at 3:55 a.m. on Sunday, October 17.  



image of Andrew Rosenberg, MD

Michigan Medicine CIO named Michigan Healthcare CIO of the Year


Andrew Rosenberg, MD was named the Healthcare CIO of the Year by MichiganCIO. 

Clinical, Education, Research, Security, Services & Support

Final deadline for U-M Box migration is October 31


All access to U-M Box ends November 14.

Clinical, Education, Research, Services & Support

ALERT: Update Apache HTTP server 2.4.49 AND 2.4.50 to fix zero-day vulnerability to fix zero-day vulnerability


This message is intended for U-M IT staff who are responsible for university systems running Apache web server. This is an update to the ITS IA Alert regarding an Apache HTTPS server zero-day vulnerability originally sent on 10-5-21. Since then, we have learned that version 2.4.50 is also vulnerable and needs to be updated as soon as possible.


Updated authentication page design now live on MLearning; Michigan Medicine Help Center


Health Information Technology and Services (HITS) has rolled out a design update to the authentication page for two sites: the Michigan Medicine Help Center and MLearning (retired).

Clinical, Education, Research, Security, Services & Support

New! Access HITS online resources using UMICH or Michigan Medicine credentials


Need IT help fast? Now, any U-M user can access the Michigan Medicine Help Center using their Michigan Medicine (Level-2) or UMICH (Level-1) credentials.

Clinical, Education, Research, Security, Services & Support

Upcoming Outlook upgrades mark next step toward full Microsoft 365 experience


Between now and the end of 2021, HITS will upgrade approximately 48,000 Outlook accounts from onsite servers to the cloud – marking the next major step in making the full Microsoft 365 (M365) experience available to everyone across Michigan Medicine.

Services & Support

Keep an eye on your laptop for swelling batteries


We are working with the Michigan Medicine vendor to identify any issues of swollen or disfigured laptop batteries. In some cases, battery swelling is significant enough to impact the touchpad, keyboard, or outer shell.

Services & Support



Apple recently released a critical software update for all Apple devices designated iOS 14.8, macOS Big Sur 11.6, and watchOS 7.6.2.


ALERT: Update GitLab to address Workhorse vulnerability


This message is intended for U-M IT staff who are responsible for university systems running GitLab.


Fall MiChart System Upgrade Coming October 17 - training materials now available


Training materials for the Fall upgrade to Michigan Medicine’s Electronic Health Record are now available. 

Microsoft Forms Logo

Microsoft Forms now available for easy survey and quiz creation


​As part of the rollout of Microsoft 365 at Michigan Medicine, Microsoft Forms is now available to everyone in Michigan Medicine. This simple online survey, poll, and quiz builder can aid in collecting feedback, measuring satisfaction, and organizing events.  

Services & Support

Pager Drop Box available now at HITS Paging Office


Dropping off a pager just got easier! The HITS Paging Office (located at the employee entrance of UH South) now offers a pager drop box for easy and convenient drop off - no appointment needed.

ADVISORY: Upgrade WordPress to version 5.8.1 to address vulnerabilities


The information below was sent to U-M IT groups on September 10, 2021. It is intended for U-M IT staff who are responsible for university websites that use WordPress.


ALERT: Apply update for Confluence Server and Data Center vulnerability


The information below was sent to U-M IT groups on September 3, 2021. It is intended for U-M IT staff who are responsible for university servers running Atlassian Confluence Server and Data Center.


U-M Research Computing Package launches


Researchers can now sign up for the U-M Research Computing Package: no-cost supercomputing resources provided by Information and Technology Services.

Education, Research, Services & Support

NOTICE: Watch for vishing emails about Booking confirmation for flight


A number of people at U-M have reported receiving an email that claims a flight has been booked for them and asks them to contact the sender by phone to complete their trip information. This is a part of a vishing (voice phishing) scam.

Lousayni Benson

HITS offers apprenticeship program for aspiring IT professionals


An apprenticeship program created in partnership by the State of Michigan, Michigan Medicine and Washtenaw Community College is seeking aspiring information technology professionals. 

Services & Support

HITS updates Zoom on CoreImage PCs


HITS has pushed Zoom application updates to all Michigan Medicine CoreImage PCs following ITS’ announcement that all users in U-M Zoom need to run version 5.7.1 or later.

Services & Support

Channel-based collaboration is here: Slack at U-M is now available; Microsoft Teams coming to Michigan Medicine in late 2021


As Michigan Medicine becomes a Flexible First workforce, modern collaboration tools are a key to enabling distributed teams to be at peak effectiveness. Two new tools are being introduced this year to improve our ability to collaborate in real time. 

Services & Support

HITS upgrades support for telephone-related services; asks customers to click, not call


Michigan Medicine customers who have phone-related issues or requests should visit and should no longer call AT&T

Services & Support

Level-2 access paused for employees on unpaid leave; enhancing systems security


Beginning August 10, 2021, a new security measure will automatically pause access to Michigan Medicine (level-2) systems while an employee is on unpaid leave.

Services & Support
Yield road sign that reads Deadline Ahead

Deadline: Schedule your Box to Dropbox Migration by Friday


It’s the last call to get your move on! Michigan Medicine’s Box to Dropbox migration window closes this Friday, July 30. Here's the steps to take to avoid account deactivation. 

Services & Support

Fall MiChart system upgrade coming October 17


The next MiChart upgrade is planned for Sunday, October 17, 2021. This will be the final planned upgrade for 2021 with a goal to introduce new features, limit impact to the organization, and maintain regulatory requirements. 


HITS to pause new non-urgent phone-related requests (July 16 – Aug. 1) to enable service upgrades


To enable service improvements, HITS is asking customers to pause any new, non-urgent  phone-related requests between  5 p.m. on  Friday,  July 16  and  11:59 p.m. on Sunday, August 1.