News
Research Computing Package now easier to use
The Research Computing Package (RCP) received some updates for fiscal year 2021 - making it easier than ever to get started with high-performance computing.
Amid restricted visitor policies, Zoom and FaceTime are a lifeline
It goes without saying that COVID-19 changed many things at Michigan Medicine. One major change has been the restricted hospital visitor policy, significantly limiting the number of people and time visitors can spend with a patient. For clinicians, this has upended patient-family communications, typically conducted face-to-face.
ALERT: Apply Microsoft Update for Vulnerability in Windows DNS Server
This information is intended for U-M IT staff who are responsible for Windows Domain Name System (DNS) servers.
NOTICE: Watch for phishing emails impersonating payroll office
A number of people at U-M have reported receiving a phishing email that claims to be from the U-M Payroll Office following up about a payroll error. This is a scam. The emails are not from the Payroll Office.
No U-M "data breach"—U-M user info used on 3rd party sites exposed
A list of U-M usernames and passwords exposed in various past data breaches at non-university sites and services was made publicly available in the last day or so.
NOTICE: Racist emails received at U-M and other universities
Over the weekend (June 20-21, 2020), people at universities across the country, including the University of Michigan, received a racist email that appeared to come from Equity Prime Mortgage, a company based in Atlanta, Georgia. A webform on the company's site was abused in order to send the disturbing emails. The FBI is investigating.
Introducing Dropbox at U-M
A new, cloud-based storage option is available to Michigan Medicine: Dropbox at U-M.
MiChart Upgrade a Success
The latest system upgrade for MiChart, Michigan Medicine's electronic health record, was successfully completed at 3:40 a.m. on Saturday, June 13.
MiChart Upgrade is this Saturday, June 13, 2020
This Saturday, June 13, is the next upgrade for MiChart, the electronic health system for Michigan Medicine. The June upgrade, rescheduled from April, is the first planned upgrade for 2020 with a goal to reduce downtime duration and impact to the organization
"How can we help?" HITS steps up services and support during the pandemic
Fast. Efficient. Innovative. Responsive. All describe how Health Information Technology & Services (HITS) worked behind the scenes to make the immediate and necessary adjustments to accommodate the COVID-19 outbreak.
NOTICE: Increase in emails impersonating U-M deans and other employees
The information below was sent to U-M IT groups through email May 27, 2020. Please share this information with those in your unit as appropriate.
Rescheduled MiChart system upgrade coming June 13: Training materials available
The next MiChart upgrade is planned for Saturday, June 13. The June upgrade, rescheduled from April, is the first planned upgrade for 2020 with a goal to reduce downtime duration and impact to the organization.
NOTICE: Online extortion scams increasing during COVID-19 pandemic
The FBI's Internet Crime Complaint Center (IC3) has seen an increase in online extortion scams, and U-M is experiencing a similar increase.
NOTICE: COVID-19 phishing and scams at U-M
Members of the U-M community are reporting phishing emails related to COVID-19 that appear to come from U-M leaders.
Web browser security update may affect some applications
Most web browsers used by Michigan Medicine will be updating their security to fix vulnerabilities. Please contact your IT Service Provider if you experience any issues with applications that use these browsers.
NOTICE: Protect your Zoom meetings against Zoombombing
The information below was sent to U-M IT groups via email on March 31, 2020. It is intended for all members of the university community.
MiChart Upgrade for April 19, 2020 Delayed
The next MiChart upgrade planned for Sunday, April 19, 2020 will be delayed. Due to the COVID-19 event, Operations and HITS Leadership assessed the risk to the organization and will delay for a later date to be determined.
HITS adds Remote Desktop Access, new online “Virtual Assistant” to help remote workers stay connected, productive
Note: For more remote work-related services and support, visit the HITS Tech Guide to Working Remotely.
IA Advisory: Action required to continue accessing applications which use Michigan Medicine SAML/SSO Identity Provider Service before April 21, 2020
Summary: This message is intended for HITS staff whose applications use the Michigan Medicine SAML/SSO Identity Provider service (weblogin.med.umich.edu).
Pager-related support changes begin Wednesday, March 18, 2020
Due to the COVID-19 event, all three HITS “Help Me Now” (HMN) locations are closed until further notice. Pager assistance remains available, but the process is changing beginning Wednesday, March 18.
ALERT: IA Alert: Update Windows 10 and Server 2019 for vulnerability
The information below was sent to U-M IT groups on March 13, 2020. It is intended for U-M IT staff who are responsible for university devices or servers running Windows 10, versions 1903 or 1909, or Server Core installations of Windows Server, versions 1903 or 1909. It is also intended for individuals who use Windows 10 on their own computers.
NOTICE: Watch out for Coronavirus scams
Scammers are taking advantage of the fear and uncertainty surrounding the Covid-19 coronavirus.
Adobe Creative Cloud Maintenance Outage THIS EVENING (Friday, March 6, 6:30-9:30 p.m.)
This evening (Friday, March 6, from approximately 6:30-9:30 p.m.), Adobe will conduct server maintenance that will impact all Michigan Medicine faculty and staff who are using Adobe Acrobat Pro and/or other Adobe Creative Cloud (CC) applications.
IA Alert: Update Apache Tomcat for Ghostcat Vulnerability
This message is intended for U-M IT staff who are responsible for university servers with Apache Tomcat installed. This includes servers running Red Hat Linux and other Linux distributions that include Apache Tomcat.
ALERT: Update Chrome to fix three security flaws
The information below was sent via email to U-M IT staff groups on February 25, 2020. It is intended for U-M IT staff who are responsible for university devices running the Google Chrome web browser. It will also be of interest to individuals who have Chrome installed on their own devices.