2021: News Archive
A Major incident has been declared affecting Duo Multifactor Authentication that is impacting multiple services.
The next wave of account upgrades, which was scheduled to take place this week (December 6-10), has been re-scheduled for NEXT WEEK - DECEMBER 13-17.
Health Information Technology & Services (HITS) is reminding everyone that Michigan Medicine Outlook account upgrades — which began in early November — will resume today, Nov. 29, and continue in “waves” until mid-December.
Employees of Health Information Technology & Services in Michigan Medicine embraced remote work long before the COVID-19 pandemic, with some working from South Carolina, Florida, and even overseas.
This message was sent to U-M IT groups on Friday, November 19, 2021. It is intended for U-M IT staff who are responsible for university websites that use the Drupal content management system.
Pager Support, which is typically available 7 a.m. – 4 p.m. Monday–Friday at the HITS Paging Office (located at the entrance of UH South across from elevator bank 9), will be limited on Thursday, November 25 (Thanksgiving) and Friday, November 26.
Following the rollout of the U-M RCP in September, Michigan Medicine is offering researchers additional cost savings when using high-performance computing resources.
The cybersecurity software Crowdstrike Falcon is replacing SentinelOne on the majority of CoreImage PCs this week, November 15-19 (kiosk computers were updated in October).
This change requires a restart to remove SentinelOne from your device. Users will have two opportunities to defer the restart so they can choose an optimal time to do so.
Michigan Medicine was once again recognized as one of the nation’s “Most Wired” health care organizations by the College of Healthcare Information Management Executives (CHIME).
Between now and mid-December, HITS will upgrade approximately 48,000 Michigan Medicine Outlook accounts from onsite servers to the cloud.
Now through January 2022, some (but not all) Michigan Medicine PC users will see notifications requesting them to download and install a required upgrade to their Microsoft Windows operating system.
This message was sent to U-M IT groups on Wednesday, 10/27/21. It is intended for U-M staff who are responsible for managing or are using any Apple devices, including mobile devices, and it applies to both UM-owned and personally-owned devices.
HITS began implementing changes to the cybersecurity software on kiosk computers this morning at 3am to mitigate performance issues with MiChart.
Did you know HITS’ Academic IT focuses solely on IT solutions for Michigan Medicine’s research and education missions? Join us for our final Zoom session on November 10 to meet our team, ask questions, and learn more about how we can help to advance your research.
The latest system upgrade for MiChart, Michigan Medicine's electronic health record, was successfully completed at 3:55 a.m. on Sunday, October 17.
Simplified navigation, a refreshed look and feel, and guest login option aim to improve your Michigan Medicine Help Center experience.
Andrew Rosenberg, MD was named the Healthcare CIO of the Year by MichiganCIO.
All access to U-M Box ends November 14.
ALERT: Update Apache HTTP server 2.4.49 AND 2.4.50 to fix zero-day vulnerability to fix zero-day vulnerability
This message is intended for U-M IT staff who are responsible for university systems running Apache web server. This is an update to the ITS IA Alert regarding an Apache HTTPS server zero-day vulnerability originally sent on 10-5-21. Since then, we have learned that version 2.4.50 is also vulnerable and needs to be updated as soon as possible.
Need IT help fast? Now, any U-M user can access the Michigan Medicine Help Center using their Michigan Medicine (Level-2) or UMICH (Level-1) credentials.
Health Information Technology and Services (HITS) has rolled out a design update to the authentication page for two sites: the Michigan Medicine Help Center and MLearning (retired).
Between now and the end of 2021, HITS will upgrade approximately 48,000 Outlook accounts from onsite servers to the cloud – marking the next major step in making the full Microsoft 365 (M365) experience available to everyone across Michigan Medicine.
We are working with the Michigan Medicine vendor to identify any issues of swollen or disfigured laptop batteries. In some cases, battery swelling is significant enough to impact the touchpad, keyboard, or outer shell.