New Microsoft 365 features enabled


Teams tags and FindTime are now available to support collaboration, communication, and productivity across Michigan Medicine.

Services & Support

HITS Help Me Now locations to close briefly in June and July


All three Help Me Now locations will be closed on Monday, July 4; Two of three locations will close briefly on some additional dates in June and July.

MiChart moves to further enhance patient care, education and research


New modules and functionality will be added to Michigan Medicine’s electronic medical record over the next six years.

Clinical, Education, Research, Services & Support

MLearning Retirement/Replacement Rescheduled for Early November


The planned retirement and replacement of Michigan Medicine’s MLearning online training resource – which had been planned for this July – has been rescheduled for early November.

ALERT: Beware of Duo Authentication phishing emails


A new phishing email scam has been reported at U-M that is designed to capture a user’s UMICH password and a Duo passcode that may be used to log in to university systems.


Follow the maize (and blue) brick roads: Only use approved Michigan Medicine technologies


In today’s environment, security of our IT systems and data — often containing PHI or other sensitive data — is paramount! 


Sorry! We're Closed sign

Help Me Now and UH South Paging Services Offices closed on Memorial Day


HITS walk-up support will be closed on Monday, May 30

Internet Explorer Icon

Internet Explorer support ending in June


Begin using a different web browser now. Options include Microsoft Edge or Google Chrome.

Level up with Microsoft 365 training opportunities!


Combining the best of desktop, web, and mobile applications, Microsoft 365 enables the Michigan Medicine community to collaborate in real-time from nearly anywhere, on virtually any device. Take advantage of these learning opportunities to save time, communicate efficiently with teammates and improve your personal productivity.   

Services & Support

IA Alert: Spread awareness of recent phishing scams


This message is intended for U-M IT leadership and Security Unit Liaisons.


Intelligent Hub will be removed from personal computers starting June 1


Starting June 1, HITS will begin removing Intelligent Hub from all personally-owned MacOS and Windows computers.


Services & Support

MiChart System Special Maintenance - May 10


A brief MiChart system maintenance will occur May 10, at 10 p.m. This MiChart “pause” will last less than 5 minutes.  For more information, review the May 10 MiChart maintenance document(link is external).


MLearning Replacement Coming Soon – What's Happening + Resources to Help You Prepare


In fall of 2022, MLearning will be replaced. In conjunction with this change, the “MLearning” brand is being retired, and will become “Cornerstone Learning."

New HITS pilot service for Classroom Technology support


HITS has launched a new pilot service to help the Michigan Medicine community get expert, effective, time-sensitive support with classroom technology.

Education, Services & Support

Update: Cornerstone Talent Management Platform Work Continues: MLearning Retirement/Replacement Coming in fall 2022


Work continues to design and deliver a new online Talent Management platform to serve all of Michigan Medicine. As announced in late February, the project team’s first priority is replacing (and upgrading) the technology Michigan Medicine currently uses to support training activities. MLearning will be retired and replaced by Cornerstone Learning in fall 2022.


Level up with Microsoft 365 training


Microsoft 365 allows you to collaborate with anyone in Michigan Medicine, from any location, on any device. Learn what’s possible (and save time!) using Microsoft Teams, Outlook, Planner, and To Do.

Services & Support

Intelligent Hub (MDM) will be removed from personal mobile devices, starting April 15


HITS will begin removing Intelligent Hub (MDM) from personal mobile devices on April 15. Impacted customers are being notified, and those who wish to continue accessing Michigan Medicine privileged networks or other resources will need to switch to Microsoft Intune.

Services & Support

Reminder: Upgrades to Michigan Medicine Computer Environment Continue; Training Opportunities Available


Late last year, Health Information Technology and Services (HITS) completed the rollout of the Microsoft 365 (M365) productivity suite, including Microsoft Teams. 


Services & Support

ALERT: Update Firefox to Address Multiple Vulnerabilities


This message is intended for U-M IT staff who are responsible for university systems running Mozilla Firefox as well as users of personal systems with Firefox installed.


Research Data Management Office Hours Start March 15


Join us for Research Data Management Office Hours! The HITS Academic Engagement and Taubman Health Sciences Library teams are back to answer your questions and feature data storage options available through U-M. 

Research, Services & Support

Reminder: Skype for Business (including Persistent Chat groups) will be retired on March 31, 2022


Michigan Medicine’s instance of Skype for Business (SfB) will be retired on March 31. This planned retirement is happening in conjunction with the rollout of Microsoft Teams – which is now our preferred tool for business-related (non-clinical) communication and collaboration, including chat.

NOTICE: Phishing emails targeting students with fake job scams


Phishing emails that target students with fake job scams continue to be prevalent. A number of U-M students, including incoming high school students who haven’t attended U-M yet, have reported scam emails about work-from-home job opportunities.


Updates to Michigan Medicine Windows computing environment – happening now through early April


HITS will soon update many Michigan Medicine computers to align available tools, improve functionality, and provide a more consistent user experience across our Windows computing environment – primarily impacting Standard and Flex mode DESKTOPS, and Kiosk devices.

Updated Michigan Medicine login screen design coming March 1


Health Information Technology and Services (HITS) is rolling out design updates to unify the look of the login screens used across Michigan Medicine applications. 

Security, Services & Support

Michigan Medicine partnering with Cornerstone on new Talent Management platform, starting with MLearning replacement


Michigan Medicine Human Resources, Organizational Learning and Health Information Technology and Services (HITS) are partnering with Cornerstone to develop and deliver a comprehensive, online Talent Management platform to serve all of Michigan Medicine, including faculty, staff and learners from U-M Health, the medical school and shared services.