Alert: Drupal Administrators – Apply security update ASAP


A remote code execution vulnerability exists within multiple subsystems of Drupal 7.x and 8.x. This potentially allows attackers to exploit multiple attack vectors on a Drupal site, which could result in the site being completely compromised. The Drupal Security Team has released security updates and patches to address the vulnerability. For complete information, including what steps may be necessary to protect Drupal websites, please visit the U-M Safe Computing website.

Security, Services & Support

Michigan Medicine is upgrading to Windows 10


In preparation of Microsoft's ending its support of the Windows 7 operating system (OS), Michigan Medicine has started to migrate all CoreImage workstations to Windows 10

Services & Support

Important changes to pager repairs, reprogramming, and new pager pickups


Pager-related services – including exchanges or reprogramming of existing pagers, or delivery of new pagers – are no longer available at the Michigan Medicine Security office, nor at the Taubman Center. Instead, those needing pager-related assistance should do one of the following:

Services & Support

EIAM: Designing a service for role and access management


As part of the cross-campus/enterprise program for identity and access management, the Role and Access Management Project (RAMP) is building a solution to enable U-M units to strategically and proactively manage access to university resources.

The team selected a vendor, Micro Focus, for their Identity Governance (IG) software. A contract was signed in January to use the software for the new role-based access service for all U-M campuses, including Michigan Medicine. 

Clinical, Security, Services & Support
The women scientists gather around a computer to discuss research findings.

Research Computing Package: Worry-free computing services and data storage


Research labs and teams sometimes spend a large amount of sponsored grant funding on data storage and computing resources. Researchers often have to choose between data safety and saving money, resulting in decreased productivity, and time wasted on data recovery.

Research, Services & Support
A man holds a smartphone. The AirWatch logo is on the screen.

Secure your smartphone: Enroll in AirWatch


Securing your smartphone by enrolling in AirWatch in order to access Michigan Medicine’s sensitive data — including patient health information — is vital to protecting patients and their information. It is also required by Michigan Medicine policy as well as to access many internal resources.

Security, Services & Support

NAC - We did it!


HITS has achieved an impressive milestone that brings us one step closer to an enterprisewide, connected device inventory. A large portion of our organization contributed to moving 100% of our Michigan Medicine network to a heightened level of security through Network Admission Control or "NAC."

Security, Services & Support

Michigan Medicine pager replacement process changing as of March 5


Beginning Monday, March 5, the Michigan Medicine Security office (located at #1A201 University Hospital) will no longer handle any type of pager services – including exchanges.

Services & Support
A side-by-side image of Dr. Hudson from 2018 and 1955.

Innovative African American alumnus featured by Michigan Video Abstracts


“Be true to yourself. Do what it is you want to do.” — Roy Hudson, Ph.D., M.S.
The first African American man to earn a pharmacology degree from U-M, Danforth Foundation fellow, Brown University Graduate School assistant dean and president of Hampton University…Roy D. Hudson has a long list of accomplishments to his name.

Education, Research

Method for ordering computer hardware/devices to change on March 1


On March 1, HITS will introduce an improved process to serve Michigan Medicine faculty and staff who need to order many common computer hardware items and devices.*

Services & Support
Decorative image that reads "Making a Difference" and includes a shooting star.

Making a Difference highlight: Shawn Chapman, desktop support specialist


Employees across Michigan Medicine continue to make a difference through their hard work and dedication. Recognizing the contributions employees make to the organization helps the team to become more motivated, drives better teamwork and gives each individual a sense that they are an integral part of achieving organizational goals.

Services & Support
Andrew Rosenberg, MD

CIO Chat - Andrew Rosenberg, MD featured in Huntzinger Group blog


Andrew Rosenberg, M.D. was recently invited to share his perspectives on the growing number of merger and acquisition activities occurring in healthcare. Michigan Medicine's CIO provided insights on the role and value proposition IT has when it comes to M&A support. 


HITS teams collaborate, cross-train to improve customer service


The HITS Service Desk and Device Support teams are collaborating in new ways to serve our customers better.

Services & Support

Upgrading to High Sierra


With the recent High Sierra operating system (OS) upgrade, some Mac devices have been restarting and receiving the error "macOS could not be installed on your computer." This is happening after an attempt to log in and prevents the device from booting properly.

Services & Support

Kudos! 'Making a Difference' award recipients (January 2018)


​As part of the Employee Recognition Program, Michigan Medicine has a long history of recognizing employee contributions and honoring employee achievements. The recognition program receives approximately 13,000 submissions per year, including many HITS staff members.

New social login service supports guest and alumni access


As a key initiative of the Enterprise Identity and Access Management (EIAM) Program, the social login pilot laid the groundwork to expand account creation options to allow U-M prospective students, parents, donors, patients, external researchers, and faculty to use their social identities (Google, Facebook, Yahoo, etc.) to log in to certain U-M provided services.

Security, Services & Support

One year of EIAM


EIAM: Empowering collaboration, simplifying access, uniting U-M

Security, Services & Support
A close up photo of Dr. Sanjay Gupta. He is wearing a white shirt and navy blue jacket.

Gupta family assists U-M's health communication 'hackathon'


Sanjay Gupta and his wife, Rebecca, have teamed up with his alma mater, the University of Michigan, to support an effort to bring new ideas and tools to health communication. 

Clinical, Services & Support
safe computing

Is that email a phish?


The Safe Computing website has a new page - Legitimate Email that Might Appear Phishy. It lists email messages that are legitimate but have been mistaken by some for phishing emails.

Security, Services & Support
safe computing

New options for securely erasing data on devices


U-M has licensed KillDisk media-sanitization software for use by U-M staff and also offers for-fee device-erasing services. These options comply with Electronic Data Disposal and Media Sanitization (DS-11), the U-M standard that establishes institutional requirements for secure data and device wiping and disposal.

There are several options for university-owned and personally-owned devices. 

Security, Services & Support
laurel barnes

Laurel Barnes, senior manager of Learning Management, highlighted by Learning Solutions Magazine


Laurel Barnes, senior manager of HITS Learning Management, was recently interviewed by Learning Solutions Magazine about her career in IT and mitigating organizational change.

Services & Support
Craig French and Nicole Jacob are standing in front of a snack selection.

Picture it: Employees put 2018 resolutions into action


Recently, Michigan Medicine Headlines asked faculty and staff to show their new year's resolutions in action. HITS employees were among those featured in this article.

U-M launches search for vice president for information technology


University of Michigan President Mark Schlissel announced he has initiated a search for a new vice president for information technology and chief information officer. Andrew Rosenberg, chief information officer for Michigan Medicine, is currently serving as the university's interim vice president for information technology and chief information officer.

Education, Research, Services & Support
milk room

EMR barcode scanning eliminates breast milk misadministration in C&W


The C.S. Mott Children's and Von Voigtlander Women's Hospital (C&W) is home to the first 24/7 formula and breast milk preparation room in a pediatric hospital nationwide. Opened in 2011, the Milk Room stores, prepares, and delivers mixed formulas and breast milk to inpatients.

doctor at computer

EHR prompts improve chronic disease management and preventive care at Michigan Medicine


Something exciting is happening at Michigan Medicine. And U-M patients are benefiting. In recent months, the screening rate for depression symptoms in patients who had diagnosis of depression in last 12 months rose from 10 percent to nearly 70 percent. The rate of lung cancer screenings in smokers doubled. And the hepatitis C screening rate improved fivefold among Baby Boomers, as well as increase follow specialty care for infected patients.