News

Andrew Rosenberg, MD

The most vital IT investments today are the boring ones: Michigan Medicine CIO on remote work, automation, and data analytics

08/21/2020

Michigan Medicine CIO Andrew Rosenberg, MD, is focused on finding methods to sustain the unprecedented level of remote work and clinical care during the pandemic while keeping an eye on the data analytics and IT investments the system will need to drive efficiencies and cost-savings in the future.

Clinical

New MiChart Video Visit Transition Rescheduled for August 20

08/20/2020

Effective Thursday, August 20, all MiChart Video Visits will transition to the new Zoom platform. Most of the video visit connection workflow will remain the same: the patient and provider will still connect via the patient portal or MiChart, but when the visit is launched the Zoom app will open in the background to enable to the visit.

Clinical

ALERT: Update IE and Windows for vulnerabilities

08/12/2020

The information below was sent to U-M IT groups on August 12, 2020. It is intended for U-M IT staff who are responsible for university devices or servers running Microsoft Windows, Windows Server, or Internet Explorer 11. It also applies to individuals who use Windows or Internet Explorer on their own computers.

Security
citrix

Citrix Receiver upgrade begins Monday, August 17

08/07/2020

From Monday, August 17 through August 27 Citrix Receiver (used to access MiChart) will be upgraded to a new version called Citrix Workspace on all Windows Core devices where it is currently installed.

Clinical

New MiChart Video Visits Starting August 12

08/04/2020

Effective Wednesday, August 12, Zoom will be integrated into MiChart Video Visits.

Clinical
michigan medicine logo

U.S. News & World Report: Michigan Medicine ranked No. 11 in the U.S. and best in Michigan

07/29/2020

Five specialties in adult hospitals ranked in national top 10; nationally recognized for multiple services.

 

Michigan Medicine’s adult hospitals were ranked best in Michigan and 11th in the nation by U.S. News & World Report “Best Hospitals” rankings for 2020-21. This distinguished honor reflects excellence in patient care.

Fall MiChart System Upgrade Coming October 18, 2020

07/28/2020

The next MiChart upgrade is planned for Sunday, October 18, 2020. This will be the second planned upgrade for 2020 with a goal to reduce downtime duration and impact to the organization.

Clinical

Research Computing Package now easier to use

07/21/2020

The Research Computing Package (RCP) received some updates for fiscal year 2021 - making it easier than ever to get started with high-performance computing.

Research

Amid restricted visitor policies, Zoom and FaceTime are a lifeline

07/16/2020

It goes without saying that COVID-19 changed many things at Michigan Medicine. One major change has been the restricted hospital visitor policy, significantly limiting the number of people and time visitors can spend with a patient. For clinicians, this has upended patient-family communications, typically conducted face-to-face.

Clinical, Services & Support

ALERT: Apply Microsoft Update for Vulnerability in Windows DNS Server

07/15/2020

This information is intended for U-M IT staff who are responsible for Windows Domain Name System (DNS) servers.

Security

NOTICE: Watch for phishing emails impersonating payroll office

07/10/2020

A number of people at U-M have reported receiving a phishing email that claims to be from the U-M Payroll Office following up about a payroll error. This is a scam. The emails are not from the Payroll Office.

Security

No U-M "data breach"—U-M user info used on 3rd party sites exposed

07/04/2020

A list of U-M usernames and passwords exposed in various past data breaches at non-university sites and services was made publicly available in the last day or so.

Security

NOTICE: Racist emails received at U-M and other universities

06/26/2020

Over the weekend (June 20-21, 2020), people at universities across the country, including the University of Michigan, received a racist email that appeared to come from Equity Prime Mortgage, a company based in Atlanta, Georgia. A webform on the company's site was abused in order to send the disturbing emails. The FBI is investigating.

Security

Introducing Dropbox at U-M

06/24/2020

A new, cloud-based storage option is available to Michigan Medicine: Dropbox at U-M.

 

Services & Support

MiChart Upgrade a Success

06/15/2020

The latest system upgrade for MiChart, Michigan Medicine's electronic health record, was successfully completed at 3:40 a.m. on Saturday, June 13.

Clinical

MiChart Upgrade is this Saturday, June 13, 2020

06/08/2020

This Saturday, June 13, is the next upgrade for MiChart, the electronic health system for Michigan Medicine. The June upgrade, rescheduled from April, is the first planned upgrade for 2020 with a goal to reduce downtime duration and impact to the organization

Clinical
HITS logo in blue artistic technical background

"How can we help?" HITS steps up services and support during the pandemic

06/03/2020

Fast. Efficient. Innovative. Responsive. All describe how Health Information Technology & Services (HITS) worked behind the scenes to make the immediate and necessary adjustments to accommodate the COVID-19 outbreak.

Clinical, Education, Research, Security, Services & Support

NOTICE: Increase in emails impersonating U-M deans and other employees

05/27/2020

The information below was sent to U-M IT groups through email May 27, 2020. Please share this information with those in your unit as appropriate.

Security

Rescheduled MiChart system upgrade coming June 13: Training materials available

05/13/2020

The next MiChart upgrade is planned for Saturday, June 13. The June upgrade, rescheduled from April, is the first planned upgrade for 2020 with a goal to reduce downtime duration and impact to the organization. 

Clinical

Request the GraphPad Prism License Code 2020

05/01/2020

Learn more about the new process to request the GraphPad Prism license code, and about downloading the application on personal machines. 

Research

NOTICE: Online extortion scams increasing during COVID-19 pandemic

04/23/2020

The FBI's Internet Crime Complaint Center (IC3) has seen an increase in online extortion scams, and U-M is experiencing a similar increase.

Security

‘Windows Virtual Desktop’ offers authorized users a new way to access key Michigan Medicine resources

04/16/2020

 'Windows Virtual Desktop' is a new service that connects authorized users to a streamlined set of tools and services (including MiChart) – and is available using any device, any browser, and without the need for VPN.

 

NOTICE: COVID-19 phishing and scams at U-M

04/10/2020

Members of the U-M community are reporting phishing emails related to COVID-19 that appear to come from U-M leaders.

Security

MiChart Clinical & Aspect Training Going Virtual Starting Monday 3/30/2020

03/30/2020

Starting Monday, March 30, faculty and staff have started to receive MiChart Clinical Applications and Aspect Call Center training through real time virtual training sessions rather than in-person.

Clinical, Education, Services & Support

Web browser security update may affect some applications

03/29/2020

Most web browsers used by Michigan Medicine will be updating their security to fix vulnerabilities. Please contact your IT Service Provider if you experience any issues with applications that use these browsers. 

Clinical, Education, Research, Security, Services & Support

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