Action required for Identity Access Management Oracle database (IDTP) migration from Gold to Platinum Infrastructure by December 10


This message is intended for HITS staff whose applications/processes that use Identity Management Oracle database (IDTP). 

Nursing training curriculum mistakenly sent to ALL Michigan Medicine users


Early on November 19, 2022, a Cornerstone Learning assignment for the NURSING - Moderate Sedation and EtCO2 Monitoring - Biennial Recurrence (NURS-C70011) curriculum was accidentally sent to ALL Michigan Medicine users. 

Important security advisory–Unexpected confirmation emails


SUMMARY: U-M community members have reported receiving unexpected confirmation emails from email newsletters and listservs for which they did not subscribe.

Cornerstone Learning – A few reminders to help you be more successful


Since MLearning was replaced by Cornerstone Learning on Nov. 7, the new system has welcomed more than 7,000 unique visitors, and users have already successfully completed more than 13,000 online courses.

Services & Support

Cornerstone Learning is now live!


MLearning has been permanently retired to make way for Cornerstone Learning – a more modern, cloud-based platform designed with the needs of Michigan Medicine users in mind.

Reminder: MLearning is now retired! Cornerstone Learning goes live on Monday, November 7


MLearning has been retired. Its replacement – Cornerstone Learning – is scheduled to go live at approximately 7 a.m. on Monday, November 7.

ALERT: Patch OpenSSL versions 3.0 or later for critical vulnerability starting Nov. 1


This message is intended for U-M IT staff who are responsible for university systems running OpenSSL 3.0 or later.

So long, MLearning. Hello, Cornerstone Learning! Plan now for blackout period (Nov. 3-7), learn where to find resources + support


MLearning will retire for good on Thursday, November 3. Cornerstone learning will go live on Monday, November 7.

Clinical, Education, Research, Services & Support

Fall MiChart Upgrade Coming October 23 - Downtime Information


The next MiChart upgrade is planned for Sunday, October 23, 2 - 5 a.m. 


Review the Fall Upgrade Downtime document for details and visit the Fall Upgrade project page for further updates and information. 

Clinical, Education, Research, Security, Services & Support

Reminder: "Own Your Upgrade!" Annual Microsoft Windows updates continue through early November


The 2022 cycle of Microsoft Windows updates are underway and will continue through early November. 


Reminder: MLearning to be retired, replaced by Cornerstone Learning in early November


Early this November, MLearning — the system Michigan Medicine has long used to manage and deliver required and optional learning opportunities — will be retired and replaced by Cornerstone Learning

ADVISORY: Update Microsoft products for zero-day vulnerability


This message was sent to U-M IT groups on Friday, September 16, 2022. It is intended for U-M IT staff who are responsible for university computers with Microsoft products installed, and it applies to both UM-owned and personally-owned devices.

Profiles in IT: Douglas Adams—Driven problem solver


Doug Adams uses his strong empathy and design skills to create a better experience for HITS users results in a better experience for HITS customers as well as employees.

ALERT: Update Chrome and Edge browsers to fix security vulnerability


Update Chrome and Edge as soon as possible. A Chrome update patches a high-severity vulnerability.


"So long, MLearning." Cornerstone Learning coming this November!


MLearning will be retired this November and replaced with Cornerstone Learning – a more modern, feature-rich platform designed with users in mind. 

Services & Support

“Own Your Upgrade!” Annual Microsoft Windows updates happening now through early November


It’s that time of year again … the 2022 cycle of Microsoft Windows updates is now underway. 

Help Me Now and UH South Paging Services Offices closed on Labor Day


HITS walk-up support will be closed on Monday, September 5.

NOTICE: Increase in student job scams at start of fall term


Scammers are impersonating faculty, U-M departments or other institutions by using sophisticated-looking emails that offer jobs in return for favors.

Michigan Medicine named one of state's top employers


Forbes and Statista recognize Michigan Medicine as one of the state's top employers.

ADVISORY: Apply Apple security updates for multiple products


This message was sent to U-M IT groups on Friday, 8/19/22. is intended for U-M staff who are responsible for managing or are using any Apple devices, including mobile devices, and it applies to both UM-owned and personally-owned devices.


Michigan Medicine Takes Steps To Bolster Security On CoreImage Devices


CoreImage Windows users will follow a new process when requesting admin rights.


Citrix Workspace upgrade begins Monday, August 10


Starting Wednesday, August 10 through Thursday, August 25 Citrix Workspace (used to access MiChart) will be upgraded to a new version. Citrix Workspace is used to access Michigan Medicine-hosted applications, such as MiChart, on CoreImage computers/devices. 

Lousayni Benson

Now accepting applications: Apprenticeship program for aspiring IT professionals


An apprenticeship program created in partnership with the State of Michigan, Michigan Medicine and Washtenaw Community College seeks aspiring information technology professionals.  

Services & Support
Microsoft Outlook Logo

New Outlook feature enabled: Zoom add-in


The Zoom add-in is now available in Outlook to improve collaboration and productivity.

Services & Support

Reminder: HITS Help Me Now locations to have altered operating hours July 4-7


All three Help Me Now locations will be closed on Monday, July 4; Two of three locations will have additional brief closures next week.

Services & Support