To improve outreach in low-income neighborhoods through the utilization of digital programs, the Digital Tools and Youth Outreach Community held its first meeting Thursday morning in the Hatcher Graduate Library. Many staff from a wide variety of academic programs participated in the kickoff event, including Ryan Henyard, an education informatics analyst in Health Information Technology & Services.
In light of recent reports that classified National Security Agency (NSA) documents were stolen by exploiting Kaspersky Lab anti-virus software, Information Assurance (IA) is recommending that you remove any AO Kaspersky Lab software you may have on your computers and replace it with an alternative product.
Health Information Technology & Services (HITS) and the Michigan Medicine Office of Research are pleased to announce a new tool that will soon make its mark on Michigan Medicine research: the Electronic Research Notebook (ERN).
The North Campus Research Complex (NCRC) is home to one of the HITS Help Me Now locations, which provides convenient, no-appointment-necessary access to IT services and support. The location, in Building 18, is no more than a five-minute walk from many offices, labs, and classrooms.
To increase customer satisfaction and decrease wait time and abandoned calls, the HITS Service Desk has introduced an automated callback feature on their General Issues telephone queue. Those who call 936-8000 (Option 3, 3) and are on hold for more than three and a half minutes, will be able to leave a callback number if they choose.
Recently, Headlines asked Michigan Medicine to name the superstars and MVPs who make units or departments succeed on a daily basis. The response was phenomenal, as employees across the organization took the time to recognize the hard work and dedication of their colleagues. HITS employees were among the nominations including Li Zhe, MiChart cache database administrator, and the Documentation and Publishing Team.
By using a prompt in its electronic health record system, Michigan Medicine has been able to improve the hepatitis C virus screening rate fivefold among Baby Boomers as well as increase follow-up specialty care for infected patients.
Health Information Technology and Services (HITS) is streamlining and significantly improving the way it provides IT-related products, services, and support.
This month marks one year since Health Information Technology & Services formed. To celebrate its first anniversary, HITS published a Year in Review, which highlights the organization’s major accomplishments, measures the breadth and impact of Health IT, and introduces inspiring staff who play a key role in advancing the mission of Michigan Medicine through technology.
Over 4,000 faculty, students, and staff attended this year’s Researchpalooza on August 16, 2017, many of whom visited the Health Information Technology & Services (HITS) booth.
The online forum Michigan Video Abstracts (MVA) is pleased to announce the publication of new content showcasing the work of respected U-M biomedical sciences faculty members. MVA aims to inspire scientists, researchers and the public by introducing the experts behind innovative biomedical research through short videos.
A majority of U.S. hospitals and health systems implemented electronic health records (EHR) over the last decade, thanks in large part to federal government incentive programs. But not everyone is happy about it.
Team members from Health Information Technology & Services (HITS) and Information Technology Services (ITS) are working together to make a number of improvements to identity and access management.
From pre-matriculation and account set up, to orientation and the first weeks of school, Health Information Technology & Services (HITS) and the Office of Medical Student Education (OMSE) work closely to identify ways in which technology can enhance medical student education.
Everyone who relies on Michigan Medicine-supported technology services, tools, or networks should be aware that Health Information Technology & Services (HITS) is moving from its legacy intake/tracking systems, and upgrading to ServiceNow – an enterprise-wide tool designed to unify, simplify, and improve the way IT service requests are handled.
Ranked No. 1 in Michigan and No. 6 in the country, Michigan Medicine’s adult hospitals were recognized among the best in the nation by U.S. News & World Report for 2017-2018. The annual U.S. News & World Report “Best Hospitals” rankings distinguish hospitals that excel in providing high-quality patient care and treating the most challenging health conditions.
Health Information Technology & Services (HITS) teams worked successfully together to ensure that connecting to the internal Michigan Medicine wireless network is secure. We are continuing efforts to increase security by making some changes to the wired networks.
As of Monday, August 7, MiWorkspace computers in the following units are configured to connect to the Michigan Medicine wired network: School of Nursing, College of Pharmacy, University Health Service, Business Engagement Center, Office of Research, and the Office of Technology Transfer.
Ranjit Aiyagari, M.D., has been appointed chief medical information officer for Michigan Medicine, effective July 1. In this position, Dr. Aiyagari will lead the Office of Clinical Informatics.
Skype for Business is now Michigan Medicine’s primary, non-clinical business communication tool for Instant Messaging (IM), screen sharing, and file sharing. To enable even more functionality, HITS is going to focus on Skype for Business as the strategic platform for videoconferencing, too.
Today marks a significant milestone for a number of services provided by HITS with our partners in the Office of Medical Student Education (OMSE) in support of our ongoing Curriculum Transformation. It takes strong partnerships within HITS, and beyond, in order to deliver these solutions.
Managing software security groups and granting or removing access to shared folders just got a little easier thanks to recent enhancements made to the Group Management Tool.
When Michigan Medicine’s telephone dictation and transcription service provider was impacted by a global malware cyberattack, teams from Health Information Technology & Services (HITS) and Health Information Management (HIM) acted swiftly to ensure the service was disabled, no patient information was compromised, and alternative solutions were provided.
As interim CIO, Dr. Rosenberg oversaw the integration of the the medical school and health system information technology groups, forming Health Information Technology & Services.