Apple recently released a critical software update for all Apple devices designated iOS 14.8, macOS Big Sur 11.6, and watchOS 7.6.2.


ALERT: Update GitLab to address Workhorse vulnerability


This message is intended for U-M IT staff who are responsible for university systems running GitLab.


Fall MiChart System Upgrade Coming October 17 - training materials now available


Training materials for the Fall upgrade to Michigan Medicine’s Electronic Health Record are now available. 

Microsoft Forms Logo

Microsoft Forms now available for easy survey and quiz creation


​As part of the rollout of Microsoft 365 at Michigan Medicine, Microsoft Forms is now available to everyone in Michigan Medicine. This simple online survey, poll, and quiz builder can aid in collecting feedback, measuring satisfaction, and organizing events.  

Services & Support

Pager Drop Box available now at HITS Paging Office


Dropping off a pager just got easier! The HITS Paging Office (located at the employee entrance of UH South) now offers a pager drop box for easy and convenient drop off - no appointment needed.

ADVISORY: Upgrade WordPress to version 5.8.1 to address vulnerabilities


The information below was sent to U-M IT groups on September 10, 2021. It is intended for U-M IT staff who are responsible for university websites that use WordPress.


ALERT: Apply update for Confluence Server and Data Center vulnerability


The information below was sent to U-M IT groups on September 3, 2021. It is intended for U-M IT staff who are responsible for university servers running Atlassian Confluence Server and Data Center.


U-M Research Computing Package launches


Researchers can now sign up for the U-M Research Computing Package: no-cost supercomputing resources provided by Information and Technology Services.

Education, Research, Services & Support

NOTICE: Watch for vishing emails about Booking confirmation for flight


A number of people at U-M have reported receiving an email that claims a flight has been booked for them and asks them to contact the sender by phone to complete their trip information. This is a part of a vishing (voice phishing) scam.

Lousayni Benson

HITS offers apprenticeship program for aspiring IT professionals


An apprenticeship program created in partnership by the State of Michigan, Michigan Medicine and Washtenaw Community College is seeking aspiring information technology professionals. 

Services & Support

HITS updates Zoom on CoreImage PCs


HITS has pushed Zoom application updates to all Michigan Medicine CoreImage PCs following ITS’ announcement that all users in U-M Zoom need to run version 5.7.1 or later.

Services & Support

Channel-based collaboration is here: Slack at U-M is now available; Microsoft Teams coming to Michigan Medicine in late 2021


As Michigan Medicine becomes a Flexible First workforce, modern collaboration tools are a key to enabling distributed teams to be at peak effectiveness. Two new tools are being introduced this year to improve our ability to collaborate in real time. 

Services & Support

HITS upgrades support for telephone-related services; asks customers to click, not call


Michigan Medicine customers who have phone-related issues or requests should visit and should no longer call AT&T

Services & Support

Level-2 access paused for employees on unpaid leave; enhancing systems security


Beginning August 10, 2021, a new security measure will automatically pause access to Michigan Medicine (level-2) systems while an employee is on unpaid leave.

Services & Support
Yield road sign that reads Deadline Ahead

Deadline: Schedule your Box to Dropbox Migration by Friday


It’s the last call to get your move on! Michigan Medicine’s Box to Dropbox migration window closes this Friday, July 30. Here's the steps to take to avoid account deactivation. 

Services & Support

Fall MiChart system upgrade coming October 17


The next MiChart upgrade is planned for Sunday, October 17, 2021. This will be the final planned upgrade for 2021 with a goal to introduce new features, limit impact to the organization, and maintain regulatory requirements. 


HITS to pause new non-urgent phone-related requests (July 16 – Aug. 1) to enable service upgrades


To enable service improvements, HITS is asking customers to pause any new, non-urgent  phone-related requests between  5 p.m. on  Friday,  July 16  and  11:59 p.m. on Sunday, August 1.  

Box Shared Account Migration Window Now Closed


Trouble accessing Box data? The migration window for Box Shared Accounts (Box folders owned by an MCommunity group) closed on Thursday, July 15. 

Services & Support

ALERT: Update Microsoft products for critical vulnerabilities


The information below was sent to U-M IT groups via email July 14, 2021. It is intended for U-M IT staff who are responsible for university computers with Microsoft products installed.


ALERT: Update Windows for PrintNightmare vulnerability


This information was sent to U-M IT groups via email on July 7, 2021. It is intended for U-M IT staff who are responsible for university computers running Microsoft Windows or Windows Server.


Zoom to be updated on CoreImage PCs this month


HITS is working to bring the latest Zoom features to Michigan Medicine PCs.

Services & Support

ALERT: Critical Windows Print Spooler vulnerability


This information was sent via email to U-M IT staff groups. It is intended for U-M IT staff who are responsible for university computers running Microsoft Windows or Windows Server.


Research Computing Changes Announced for FY 2022


 Introduction of the U-M Research Computing Package and reduced rates will expand access to high-performance computing services across campus and Michigan Medicine.

Research, Services & Support

New HITS in-person paging service location opening July 12


HITS is resuming in-person pager support and there will be a new office opening dedicated to paging services. The new HITS Paging Office - located at the entrance of UH South - will be open on Monday, July 12.

Clinical, Services & Support

Moving days are here! Schedule your move from Box to Dropbox by July 31


While moving in the summer is hot and exhausting, moving from Box to Dropbox with the ITS Self-Service Migration Tool should be no sweat (pun intended!). Today, the Migration Tool opens to Michigan Medicine, allowing you to schedule a time to automatically move the contents of your Box account to Dropbox.

Clinical, Education, Research, Services & Support