News

Office 365 plus OneDrive graphic

Office 365 + OneDrive coming to Michigan Medicine now through mid-July

06/29/2021

Now through mid-July, HITS will upgrade CoreImage Windows devices (Standard and Flex mode) to enable users to begin using Microsoft Office 365 and OneDrive. This represents a major step toward making the full Microsoft 365 (M365) experience available to everyone across Michigan Medicine.

 

Services & Support

New HITS in-person paging service location opening July 12

06/28/2021

HITS is resuming in-person pager support and there will be a new office opening dedicated to paging services. The new HITS Paging Office - located at the entrance of UH South - will be open on Monday, July 12.

Clinical, Services & Support

Moving days are here! Schedule your move from Box to Dropbox by July 31

06/15/2021

While moving in the summer is hot and exhausting, moving from Box to Dropbox with the ITS Self-Service Migration Tool should be no sweat (pun intended!). Today, the Migration Tool opens to Michigan Medicine, allowing you to schedule a time to automatically move the contents of your Box account to Dropbox.

Clinical, Education, Research, Services & Support

ADVISORY: Update Drupal to address cross-site scripting vulnerability

05/27/2021

The information below was sent to U-M IT groups on May 27, 2021. It is intended for U-M IT staff who are responsible for university websites that use the Drupal content management system.

Security
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All Together Now: Microsoft 365 Coming to Michigan Medicine!

05/26/2021

The Michigan Medicine community will soon be able to begin exploring the benefits of Microsoft 365 (M365), a product suite that brings together many of Microsoft’s most popular tools – in a new, better, and more powerful way.

Phoning it in: New devices improve patient safety, care at Michigan Medicine

05/17/2021

Multiple HITS teams are working together to develop and deploy Unified Clinical Communications (UCC) – an effort to streamline, simplify, and improve communications in inpatient care areas – by providing a unified solution for secure text, voice calling, and closed-looped alarms and alerts.

 

Video Conference Tool BlueJeans to be Retired on Saturday, May 1

04/26/2021

Please switch to another video conferencing tool and save any BlueJeans recordings you wish to keep.

Services & Support

ADVISORY: Update Drupal to address API vulnerability

04/26/2021

The information below was sent to U-M IT groups on April 23, 2021. It is intended for U-M IT staff who are responsible for university websites that use the Drupal content management system.

Security

Spring MiChart upgrade a success!

04/19/2021

The latest system upgrade for MiChart, Michigan Medicine's electronic health record, was successfully completed at 3:30 a.m. on Sunday, April 18.  

MiChart upgrade coming this Sunday, April 18

04/15/2021

This Sunday, April 18, is the next upgrade for MiChart, the electronic health system for Michigan Medicine. 

NOTICE: IRS warns of tax-refund phishing targeting universities

03/31/2021

The Internal Revenue Service (IRS) is warning of an ongoing IRS-impersonation scam that appears to primarily target educational institutions. Scammers are sending phishing emails to students, faculty, staff and others who have email addresses ending in .edu.

Security

ADVISORY: Uptick in ransomware targeting higher ed

03/25/2021

This information was sent to U-M IT staff groups via email on March 25, 2021.

Security
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Visit the Michigan Medicine Help Center as your first stop for IT support

03/18/2021

HITS knows that making IT work wherever you work is more important than ever. With help requests at record levels, we've been working hard to improve service and reduce wait times. Here are some tips to help you get the help you need – as quickly and easily as possible:

Spring MiChart system upgrade coming April 18: Training materials available now

03/17/2021

Training materials for the Spring upgrade to Michigan Medicine’s Electronic Health Record are now available.

Edge Chromium Browser Being Added as Option on CoreImage Windows Computers

03/08/2021

Now through March 23, HITS will begin installing Microsoft’s Edge Chromium web browser on CoreImage Windows computers.

Services & Support

HITS launching the Academic IT Core on March 1

02/23/2021

To be more responsive to the unique needs of researchers, HITS is launching the Academic IT Core.   

Education, Research, Services & Support

ALERT: Apply critical patches for Microsoft products

02/10/2021

This information was sent to U-M IT staff groups via email February 10, 2021. It is intended for U-M IT employees who are responsible for university devices or servers running Microsoft products. It is also intended for individuals who use Microsoft products and services on their own computers or devices.

Security

ALERT! Firewall change restricting external email delivery

02/03/2021

This information was sent to HITS staff via email February 3, 2021.  It is intended for HITS staff who are responsible for applications or servers sending external email which have NOT been configured with a HITS email relay server.

Services & Support

ALERT: Update for buffer overflow in sudo

01/27/2021

This information was sent to U-M IT staff groups via email January 27, 2021. It is intended for U-M IT staff who are responsible for university computers and servers running Unix-like operating systems that include the sudo utility.

Security

Spring MiChart system upgrade coming April 18

01/26/2021

The next MiChart upgrade is planned for Sunday, April 18. This will be the first planned upgrade for 2021 with a goal to reduce downtime duration and impact to the organization.

Clinical

University selects Dell as a strategic supplier of computer hardware

01/14/2021

Michigan Medicine recently joined partners from the Ann Arbor, Dearborn, and Flint campuses to sign a multi-year contract with Dell Technologies – which as of January 18 will become a strategic supplier of computer hardware to the university.

Fluency Direct to replace Dragon and Phone Transcription this month

01/06/2021

Beginning this month, Michigan Medicine will launch a speech recognition technology called Fluency Direct. Michigan Medicine is retiring Dragon services effective Feb. 3 and Phone Transcription services effective Feb. 15.

 

Clinical

Zoom unavailable from 1/2 at 11 pm through 1/3 at 6 am as Zoom for Health is consolidated into regular U-M Zoom.

12/28/2020

Zoom for Health at U-M will be consolidated into regular U-M Zoom. Zoom for Health users’ accounts will be migrated into regular U-M Zoom beginning Saturday, January 2 at 11 pm and ending January 3 at 6 am. Your Zoom account will not be available during this time.

Services & Support

Pager support at Towsley will be limited during Winter holidays

12/22/2020

Support for pager drop-offs – including requests for pager repairs, and programming changes – which are typically available outside the closed Towsley HMN location (8 a.m. - 5 p.m., Monday - Friday) – will be unavailable during the following periods:

 

*December 24-25

*December 31-January 1

ALERT: Update WordPress Contact Form 7 plugin before 12/30

12/22/2020

This information is intended for U-M IT staff who are responsible for university websites that use WordPress. It was sent to U-M IT groups via email on December 22, 2020.

Security

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