"Don't Take the Bait" Cyber Safety – Review in 2: Beware of Phishing


Phishing is a fraudulent practice of sending emails that portray reputable companies or people in order to encourage individuals to reveal personal information, or to infect your computer with viruses.

Security, Services & Support

Update multiple Apple products to address vulnerabilities


Apple has released updates to fix multiple vulnerabilities in iCloud, iTunes, Safari, Mojave, High Sierra, Sierra, tvOS, Xcode, and iOS. The most severe of these vulnerabilities could allow for arbitrary code execution. Update to the most recent version as soon as possible after appropriate testing.

Security, Services & Support

How to get help with MLearning as phone number, email address are retired


Looking for help with MLearning? The Health Information Technology & Services (HITS) Learning Management Team, along with the HITS Service Desk, have several self-service — as well as one-on-one — ways to assist you.

Education, Services & Support
Bio Repository

Go-and-Sees provide a learning experience for Michigan Medicine IT staff


A fairly new opportunity for HITS and Michigan Medicine IT employees are “Go-and-Sees,” interactive events that offer staff members a chance to gain hands-on knowledge and experience regarding other Michigan Medicine areas by visiting those labs, clinics, or offices. 

Services & Support

IA Alert: Update WordPress plugin for critical vulnerability


This message is intended for WordPress administrators who are responsible for university websites that use the WordPress Easy WP SMTP plugin.


SUMMARY: A vulnerability has been discovered in the WordPress Easy WP SMTP Plugin that could allow for remote code execution. WordPress is an open source content management system for websites. Easy WP SMTP allows WordPress sites to route outgoing emails via an SMTP server.

Security, Services & Support
adobe logo

Updates to Adobe Acrobat Pro and Adobe Creative Cloud


Michigan Medicine will soon be seeing a change in the way we access and use Adobe products. Because of a new licensing agreement, individuals and departments will no longer need to purchase or manually install Adobe Acrobat Pro DC or Creative Cloud software products independently. 

Services & Support
HDAA 2019 logo

Michigan Medicine to host HDAA 2019. Call for abstracts is open!


In October 2019, Michigan Medicine is hosting the annual Healthcare Data & Analytics Association (HDAA) conference at the nearby Eagle Crest Resort.

Services & Support

Expanded pager-related services coming to 'Help Me Now' locations, HITS Online Service Portal


Health Information Technology & Services is making ordering, collecting and servicing pagers more convenient.

Services & Support

Production use of Adobe Connect Pro for videoconferencing is ending March 31


Health Information Technology & Services (HITS) will be decommissioning production use of Adobe Connect Pro effective Sunday, March 31, 2019.

Services & Support
Andrew Rosenberg, MD

Andrew Rosenberg, MD named among 2019 'CIOs to know'


Michigan Medicine CIO Andrew Rosenberg, MD was recently included on Becker's Hospital Review's "100 hospital and health system CIOs to know" annual list. He was one of five CIOs recognized in the state of Michigan.

Services & Support

MiChart upgrade coming April 14


The next MiChart upgrade is planned for Sunday, April 14. This will be one of two planned upgrades for 2019 with a goal to reduce downtime duration and impact to the organization.

Clinical, Services & Support

IA Notice: Got a minute? Are you available? Beware of email scams


Beware: U-M executive officers, deans, directors, and others are having their email addresses spoofed!

Security, Services & Support
Two people talk next to a laptop.

Available data services for research, EMERSE patient lists at Data Office


EMERSE, or the Electronic Medical Record Search Engine, is a tool for diving into free-form notes in medical records. It helps clinicians and researchers alike make groundbreaking discovery, save money, or be more efficient. 


HITS supports the fast, powerful database with technical expertise, and assists the Data Office when needed. 

Ryan Henyard and a male pediatric patient play a video game.

Video games transform the pediatric hospital environment


CNN recently did a feature about Gamers for Giving, a charity organization that has helped more than 450,000 children cope with being in the hospital. An HITS staffer, Ryan Henyard, is showcased in the video. 

IA Alert: Update Microsoft products for critical vulnerabilities


This information is intended for U-M IT staff who are responsible for university computers that run any of the Microsoft products listed below, which include Microsoft Windows, Microsoft Office, Internet Explorer, Edge, and more.


SUMMARY: Multiple vulnerabilities have been discovered in Microsoft products, several of which could allow for remote code execution or privilege escalation. Updates to address these vulnerabilities are available from Microsoft. These updates should be applied immediately after appropriate testing.

Security, Services & Support

Medical, Nursing Schools shine in 2020 U.S. News and World Report rankings


Michigan Medicine’s commitment to training the next generation of health care leaders is reflected in the 2020 U.S. News and World Report Best Graduate School rankings, released today. 

Clinical, Education, Research

IA Alert: Update Shibboleth SP software for critical vulnerability


This message is intended for U-M IT staff who are responsible for Shibboleth Service Providers (SPs), as well as U-M units or groups that run or contract for services that make use of the Shibboleth at U-M service.


SUMMARY: There is a critical vulnerability in the Shibboleth Service Provider (SP) software that, if exploited, could allow an attacker to cause Shibboleth to crash through a denial-of-service attack. Shibboleth is widely used at U-M and at research and education communities worldwide for logging in to websites and web-based applications.

Security, Services & Support
A decorative image that is navy blue with medium blue text and a yellow star. The text reads "Making a Difference. Be inspired."

During National Recognition Month, honoring those who make a difference


Michael Warden, senior director, IT Service Management, was recognized for making it a joy to come to work everyday. 

Services & Support

IA Alert: Update Google Chrome due to critical vulnerability


This message is intended for those who manage university devices with Chrome: 

The Google Chrome web browser needs to be updated to version 72.0.3626.121 (or newer) for Windows, Mac, and Linux. This update fixes a critical security vulnerability that carries the risk of escalated privileges on a machine.

Security, Services & Support

Michigan Medicine joins campus partners in renewing Microsoft contract that will enable new, improved IT products and services


The multi-year, universitywide contract provides opportunities for each member — the Ann Arbor, Dearborn, and Flint campuses, and Michigan Medicine — to build and tailor its own comprehensive Microsoft 365 environment, based on each partner’s unique academic, research, and/or patient care needs.

Services & Support

IA Alert: Update Adobe ColdFusion for vulnerability


This message is intended for U-M IT staff who are responsible for university computers running the Adobe ColdFusion web application development platform.


SUMMARY: A critical vulnerability has been discovered in Adobe ColdFusion (a web application development platform) that could allow for arbitrary code execution. The vulnerability has been exploited in the wild. Install the updates provided by Adobe immediately after appropriate testing.

Security, Services & Support
Blue course evaluation software logo

U-M adopts Blue, giving instructors freedom to customize evaluations


In the spring 2018 academic term, the U-M Medical School (UMMS) along with the rest of UM-Ann Arbor campus (18 schools and colleges), adopted Blue, a new course evaluation software.


Cyber Safety - Review in 2: Encryption


The Information Assurance: Michigan Medicine Education & Awareness Program “Cyber Safety – Review in 2” for March is all about encryption and the importance of encrypting any device that accesses Michigan Medicine - including personally owned devices. 

Encryption is the process of encoding a message so that it can be read only by the sender and the intended recipient. Think of it as a lock that only you or trusted parties have a key for.

Security, Services & Support

Michigan Medicine to replace Omnicell medication management system


Michigan Medicine will replace Omnicell with a new automated medication dispensing system. Pharmacy and Nursing will begin using new dose dispensing cabinets before January 2020. Anesthesiology will also begin using new automated storage cabinets next year.


A more convenient option: E-visits launched for primary care pediatric patients


In February 2018, Michigan Medicine launched E-visits for adult primary care patients. E-visits are written consults designed to diagnose and treat minor illnesses or conditions initiated through the MyUofMHealth patient portal. 

Now, the Michigan Medicine Virtual Care Team is offering the service to primary care pediatric patients, as well!