MiChart upgrade coming this Sunday, April 18


This Sunday, April 18, is the next upgrade for MiChart, the electronic health system for Michigan Medicine. 

NOTICE: IRS warns of tax-refund phishing targeting universities


The Internal Revenue Service (IRS) is warning of an ongoing IRS-impersonation scam that appears to primarily target educational institutions. Scammers are sending phishing emails to students, faculty, staff and others who have email addresses ending in .edu.


ADVISORY: Uptick in ransomware targeting higher ed


This information was sent to U-M IT staff groups via email on March 25, 2021.


Visit the Michigan Medicine Help Center as your first stop for IT support


HITS knows that making IT work wherever you work is more important than ever. With help requests at record levels, we've been working hard to improve service and reduce wait times. Here are some tips to help you get the help you need – as quickly and easily as possible:

Spring MiChart system upgrade coming April 18: Training materials available now


Training materials for the Spring upgrade to Michigan Medicine’s Electronic Health Record are now available.

Edge Chromium Browser Being Added as Option on CoreImage Windows Computers


Now through March 23, HITS will begin installing Microsoft’s Edge Chromium web browser on CoreImage Windows computers.

Services & Support

HITS launching the Academic IT Core on March 1


To be more responsive to the unique needs of researchers, HITS is launching the Academic IT Core.   

Education, Research, Services & Support

ALERT! Firewall change restricting external email delivery


This information was sent to HITS staff via email February 3, 2021.  It is intended for HITS staff who are responsible for applications or servers sending external email which have NOT been configured with a HITS email relay server.

Services & Support

ALERT: Update for buffer overflow in sudo


This information was sent to U-M IT staff groups via email January 27, 2021. It is intended for U-M IT staff who are responsible for university computers and servers running Unix-like operating systems that include the sudo utility.


Spring MiChart system upgrade coming April 18


The next MiChart upgrade is planned for Sunday, April 18. This will be the first planned upgrade for 2021 with a goal to reduce downtime duration and impact to the organization.


University selects Dell as a strategic supplier of computer hardware


Michigan Medicine recently joined partners from the Ann Arbor, Dearborn, and Flint campuses to sign a multi-year contract with Dell Technologies – which as of January 18 will become a strategic supplier of computer hardware to the university.

Fluency Direct to replace Dragon and Phone Transcription this month


Beginning this month, Michigan Medicine will launch a speech recognition technology called Fluency Direct. Michigan Medicine is retiring Dragon services effective Feb. 3 and Phone Transcription services effective Feb. 15.



Zoom unavailable from 1/2 at 11 pm through 1/3 at 6 am as Zoom for Health is consolidated into regular U-M Zoom.


Zoom for Health at U-M will be consolidated into regular U-M Zoom. Zoom for Health users’ accounts will be migrated into regular U-M Zoom beginning Saturday, January 2 at 11 pm and ending January 3 at 6 am. Your Zoom account will not be available during this time.

Services & Support

ALERT: Update WordPress Contact Form 7 plugin before 12/30


This information is intended for U-M IT staff who are responsible for university websites that use WordPress. It was sent to U-M IT groups via email on December 22, 2020.


GREAT NEWS: Changes coming in 2021 to Zoom for Health


U-M Zoom has been approved for PHI (HIPAA data). As a result, Zoom for Health at U-M will be consolidated into regular U-M Zoom on January 2 and 3, 2021.

Clinical, Education, Research

ADVISORY: Contact IA if your unit uses SolarWinds software


This message is intended for U-M IT staff who are responsible for university devices and networks. It was sent to U-M IT staff groups via email on December 18, 2020.


NOTICE: Watch for student work-from-home scams


 Shared on Monday, December 14, 2020


ADVISORY: TCP/IP stack vulnerabilities affect millions of devices


The information below was sent to U-M IT groups on December 10, 2020.


Adobe Flash Player to be retired at the end of 2020


​Adobe Flash Player will be completely removed from all operating systems and browsers in January 2021. This includes all HITS managed Windows devices and HITS managed Windows servers.

BlueJeans Logo

U-M planning to retire BlueJeans videoconferencing May 1


The University of Michigan will retire the BlueJeans videoconferencing platform across all of its campuses by May, as BlueJeans has experienced a significant falloff in use that corresponds with growth of the Zoom platform.

Clinical, Education, Research, Security, Services & Support
SharePoint Online Logo

Michigan Medicine SharePoint upgrade: Learning opportunities, development freeze, community of practice


Michigan Medicine is upgrading its existing Microsoft SharePoint 2016 environment to SharePoint Online, a cloud-based service that will provide new opportunities for teams to share and manage content, knowledge and applications. Pilots and testing are happening now, and HITS plans to introduce SharePoint Online across all of Michigan Medicine beginning in early 2021.

Services & Support

CoreMac v2 users: Do not upgrade to macOS Big Sur


Last week, Apple announced the release of a new operating system, macOS Big Sur (version 11.0), at a press event. Please do not install macOS Big Sur on your Michigan Medicine CoreMac v2 at this time. A known incompatibility may render your Mac unusable if you upgrade.

Clinical, Education, Research

HITS announces the rollout of eduroam across Michigan Medicine; improvements to MWireless-UMHS


Health Information Technology & Services (HITS) is excited to announce changes and improvements to two of its WiFi networks across Michigan Medicine in November.

Clinical, Education, Research, Services & Support

New ERN Trainings Announced for November and December


Throughout November and December 2020, HITS is partnering with LabArchives to offer unique Electronic Research Notebook (ERN) training opportunities to the U-M community.

Education, Research

Clinical Enterprise Imaging (CEI) coming summer of 2021


The current enterprise viewer used for diagnostic images (WebPACS) that launches from MiChart will be replaced next year. Health Information Technology & Services (HITS) plans to deploy the new viewer, Mach7, initially with McKesson in the summer of 2021 and then with the new Sectra PACS in the Fall of 2021.