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Advisory: Apply updates to avoid computer chip vulnerabilities


Security vulnerabilities in computer chips made by Intel, AMD, ARM and others could allow low-privilege processes to access kernel memory that is allocated to other running programs. The vulnerabilities—called Meltdown and Spectre—could allow an attacker to access information including passwords, encryption keys, and more. Linux, Windows, Apple, and others have already released updates to begin addressing the vulnerabilities. Watch for updates from the manufacturers of your devices and operating system vendors and apply them as soon as possible after appropriate testing. IA is monitoring news and security reports.


AT&T service order request now required for all Cisco phone moves


ATTENTION: Effective immediately, all personnel or departments within Michigan Medicine are required to submit a service request order to AT&T in order to have a Cisco telephone relocated. The requirement includes moving a phone within the same building or floor. 

Security, Services & Support
Andrew Rosenberg, MD

Becker's Health IT + Clinical Leadership 2018 Speaker Series: 3 questions with CIO Andrew Rosenberg, M.D.


Andrew Rosenberg, M.D. was recently interviewed by Becker's Hospital Review as part of an ongoing healthcare leader series. On May 10, Rosenberg will present at Becker's Health IT + Clinical Leadership 2018 in Chicago. 

Clinical, Education, Research, Services & Support

Mixed methods research combines qualitative, quantitative research


In the latest edition of Michigan Video Abstracts, world-renowned mixed methods expert Michael D. Fetters, M.D., M.P.H., M.A., professor of family medicine and co-director of the Michigan Mixed Methods Research and Scholarship Program, introduces the power of mixed methods research, a discipline that unites the strengths of both qualitative and quantitative research.

Education, Research

HITS aims to create ‘playbook’ for merger and acquisition activities


When it comes to sports, playbooks are prized possessions, containing a team's strategies and plays to win the game. Without a playbook, even the best players will become confused about their role and how they should interact with their teammates.

Clinical, Services & Support

Windows 10 is coming to Michigan Medicine!


Windows 7 is being retired. Health Information Technology & Services (HITS) will be upgrading the operating system (OS) on all CoreImage Windows/PC devices from Windows 7 to Windows 10. 

Security, Services & Support
Randy Smith shows off a communication closet inside Parkland Plaza.

As Michigan Medicine grows, so does the need for technology


The first thing you notice when entering West Ann Arbor-Parkland Plaza health center might be the welcome desk, floor-to-ceiling windows, or charming artwork. It probably isn’t the WiFi access points, label printers, or network cables.

Clinical, Services & Support
Iron Viz Championship 2017 winners: Tyler Hughes, Beth Plotts, Dan Stanish.

First-ever Iron Viz Championship at U-M


It’s like “Iron Chef,” but with data instead of ingredients.

Services & Support
Dr. Benedict Lucchesi, professor emeritus of phamacology

Professor emeritus discusses the problem of the 'stone heart'


In a recent interview for Michigan Video Abstracts, Benedict Lucchesi, M.D., Ph.D., professor emeritus of pharmacology, shared the story of a time when, as a young medical student, he assisted in an open heart surgery. The patient’s heart had turned into a “rock,” and sadly passed away. Lucchesi left the operating room that day determined to find out why.

Photo of DDLA individual awardees.

2017 diversity award for staff recognizes 10 individuals, five teams


Recipients of the ninth annual Distinguished Diversity Leaders Award for University of Michigan staff were celebrated Tuesday, December 4 at a breakfast ceremony at the Michigan Union. 


HITS staff participate in “Go-and-See” at the Clinical Simulation Center


In October, Health Information Technology & Services (HITS) staff representing various roles, teams, and divisions participated in a "Go and See" visit to the U-M Clinical Simulation Center, where they met with Center staff, and got to see and experience first-hand some fascinating and innovative learning technologies.

Clinical, Education, Services & Support

Yottabyte Research Cloud computing platform is now HIPAA-compliant


Advanced Research Computing - Technology Services (ARC-TS) is pleased to announce that the Yottabyte Research Cloud (YBRC) computing platform is now HIPAA-compliant. This means that YBRC and its associated services can accept restricted data, enabling secure data analysis on Windows and Linux virtual desktops, as well as secure hosting of databases and data ingestion.

Research, Security
U-M is the #1 public research university in the U.S.

#1 public research university in the U.S.


For the seventh straight year, the University of Michigan ranks first in research volume among U.S. public universities, according to the National Science Foundation (NSF) figures. The HITS Research Applications and Advanced Computing team is pleased to support researchers with a broad range of technological tools that enable research at the enterprise and individual levels with efficiency and security.

Research, Services & Support

ALERT: Apply update to protect against Mac OS vulnerability


A security flaw was detected recently in Mac OS High Sierra 10.13 or higher that could allow someone with physical or remote access to the computer to log in, change administrative settings, and gain full access to the computer simply by entering the username root with no password. If Apple Remote Desktop, SSH, or other remote access has been enabled, an attacker could gain remote access. Apple has just released an update to address the vulnerability, but HITS recommends holding off to update.

Andrew Rosenberg, MD

President will recommend Andrew Rosenberg, M.D., as interim VP for information technology


U-M President Mark Schlissel announced today that he has asked Andrew Rosenberg, M.D., chief information officer for Michigan Medicine, to serve as the university’s interim vice president for information technology and chief information officer.

Properly dispose of mobile devices and data


Did you get a new smartphone or tablet on Black Friday or Cyber Monday? If so, you will want to make sure that you properly remove any personal data or sensitive Michigan Medicine data on your old device before you dispose of it.

Security, Services & Support

Getting a new mobile device on black Friday?


If you plan to purchase a new smartphone, tablet, or laptop on Black Friday or at the Computer Showcase Holiday Kick-Off event on Nov. 30, be sure to choose a device that is compatible with AirWatch in case you want to log in to the Michigan Medicine network.

Security, Services & Support

Computer Security 101: Students show what they know and win prizes


Information Assurance (IA) recently engaged UM-Ann Arbor students, including medical students, with a computer quiz to raise awareness of IT security issues.

Security, Services & Support
 Ryan Henyard, winner of the U-M Distinguished Diversity Leaders Award

HITS staff member, Ryan Henyard, wins U-M Distinguished Diversity Leaders Award


Ryan Henyard, business systems analyst lead—Education Informatics & Technology Team, won the University of Michigan Distinguished Diversity Leaders Award (DDLA).

Husnu Kaplan receives his first place award from Kathi Talley, GOA coordinator.

HITS staff member, Husnu Kaplan, wins first place—Ceramics & Glasswork category at Michigan Medicine Employee Art Show


Congratulations to Husnu Kaplan, ​applications programmer/analyst lead, on the first place award—Ceramics & Glasswork category. His work is entitled, "Twisted Vase."

An infographic showing the number of connections, achievements, useage, connections, and services provided.

Campus collaborates with BlueJeans videoconferencing


Since BlueJeans was introduced to the U-M community in 2014—thanks to a consortium of seven units that were early adopters—campus has found creative ways to use the service to connect users anywhere, anytime, and from almost any device.

Services & Support

New mobile technology set to improve supply chain activities


Michigan Medicine is set to launch new mobile technology to capture supply chain activities, either operational or clinical, where and when they take place. The first of two phases for the new technology will be implemented on Friday, Nov. 3. Supply Chain Services partnered with HITS, ITS and supply chain personnel in the procedure management areas to help launch the project.

Services & Support
Bob Riddle,  software engineer for Health Information Technology & Services (HITS), configures videoconferencing infrastructure with colleagues in Addis Ababa, Ethiopia.

Videoconferencing enables clinical education in Ethiopia


Ethiopia. It’s a country with limited bandwidth and just a single internet service provider—the government. But don’t count it out for videoconferencing. Using collaborative technology for videoconferencing began as a pilot with U-M in March 2014, but the international partnership goes farther back.

Clinical, Education, Services & Support
Health Information Technology & Services staff members share information about research and walk-up support services.

HITS showcases support for NCRC at Expo


Over 400 visitors attended the 5th Annual North Campus Research Complex (NCRC) Expo on Wednesday, October 18, 2017. Two teams from Health Information Technology & Services (HITS) were on hand to showcase tech support and research support tools.

Research, Services & Support
The Electronic Research Notebook homepage

Training dates announced for electronic research notebook


Health Information Technology & Services (HITS) and the Michigan Medicine Office of Research are pleased to offer two free training sessions on Nov. 2 for the Electronic Research Notebook. The ERN will be available at no cost to all Michigan Medicine faculty, students, and staff beginning Nov. 1. These classes will introduce LabArchives, including adding, sharing, and managing data in the ERN. Participants are welcome to ask their own questions.