News

ADVISORY: Uptick in ransomware targeting higher ed

03/25/2021

This information was sent to U-M IT staff groups via email on March 25, 2021.

Security
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Visit the Michigan Medicine Help Center as your first stop for IT support

03/18/2021

HITS knows that making IT work wherever you work is more important than ever. With help requests at record levels, we've been working hard to improve service and reduce wait times. Here are some tips to help you get the help you need – as quickly and easily as possible:

Spring MiChart system upgrade coming April 18: Training materials available now

03/17/2021

Training materials for the Spring upgrade to Michigan Medicine’s Electronic Health Record are now available.

Edge Chromium Browser Being Added as Option on CoreImage Windows Computers

03/08/2021

Now through March 23, HITS will begin installing Microsoft’s Edge Chromium web browser on CoreImage Windows computers.

Services & Support

HITS launching the Academic IT Core on March 1

02/23/2021

To be more responsive to the unique needs of researchers, HITS is launching the Academic IT Core.   

Education, Research, Services & Support

ALERT! Firewall change restricting external email delivery

02/03/2021

This information was sent to HITS staff via email February 3, 2021.  It is intended for HITS staff who are responsible for applications or servers sending external email which have NOT been configured with a HITS email relay server.

Services & Support

ALERT: Update for buffer overflow in sudo

01/27/2021

This information was sent to U-M IT staff groups via email January 27, 2021. It is intended for U-M IT staff who are responsible for university computers and servers running Unix-like operating systems that include the sudo utility.

Security

Spring MiChart system upgrade coming April 18

01/26/2021

The next MiChart upgrade is planned for Sunday, April 18. This will be the first planned upgrade for 2021 with a goal to reduce downtime duration and impact to the organization.

Clinical

University selects Dell as a strategic supplier of computer hardware

01/14/2021

Michigan Medicine recently joined partners from the Ann Arbor, Dearborn, and Flint campuses to sign a multi-year contract with Dell Technologies – which as of January 18 will become a strategic supplier of computer hardware to the university.

Fluency Direct to replace Dragon and Phone Transcription this month

01/06/2021

Beginning this month, Michigan Medicine will launch a speech recognition technology called Fluency Direct. Michigan Medicine is retiring Dragon services effective Feb. 3 and Phone Transcription services effective Feb. 15.

 

Clinical

Zoom unavailable from 1/2 at 11 pm through 1/3 at 6 am as Zoom for Health is consolidated into regular U-M Zoom.

12/28/2020

Zoom for Health at U-M will be consolidated into regular U-M Zoom. Zoom for Health users’ accounts will be migrated into regular U-M Zoom beginning Saturday, January 2 at 11 pm and ending January 3 at 6 am. Your Zoom account will not be available during this time.

Services & Support

ALERT: Update WordPress Contact Form 7 plugin before 12/30

12/22/2020

This information is intended for U-M IT staff who are responsible for university websites that use WordPress. It was sent to U-M IT groups via email on December 22, 2020.

Security

GREAT NEWS: Changes coming in 2021 to Zoom for Health

12/21/2020

U-M Zoom has been approved for PHI (HIPAA data). As a result, Zoom for Health at U-M will be consolidated into regular U-M Zoom on January 2 and 3, 2021.

Clinical, Education, Research

ADVISORY: Contact IA if your unit uses SolarWinds software

12/18/2020

This message is intended for U-M IT staff who are responsible for university devices and networks. It was sent to U-M IT staff groups via email on December 18, 2020.

Security

NOTICE: Watch for student work-from-home scams

12/14/2020

 Shared on Monday, December 14, 2020

Security

ADVISORY: TCP/IP stack vulnerabilities affect millions of devices

12/10/2020

The information below was sent to U-M IT groups on December 10, 2020.

Security

Adobe Flash Player to be retired at the end of 2020

12/07/2020

​Adobe Flash Player will be completely removed from all operating systems and browsers in January 2021. This includes all HITS managed Windows devices and HITS managed Windows servers.

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U-M planning to retire BlueJeans videoconferencing May 1

11/24/2020

The University of Michigan will retire the BlueJeans videoconferencing platform across all of its campuses by May, as BlueJeans has experienced a significant falloff in use that corresponds with growth of the Zoom platform.

Clinical, Education, Research, Security, Services & Support
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Michigan Medicine SharePoint upgrade: Learning opportunities, development freeze, community of practice

11/24/2020

Michigan Medicine is upgrading its existing Microsoft SharePoint 2016 environment to SharePoint Online, a cloud-based service that will provide new opportunities for teams to share and manage content, knowledge and applications. Pilots and testing are happening now, and HITS plans to introduce SharePoint Online across all of Michigan Medicine beginning in early 2021.

Services & Support

CoreMac v2 users: Do not upgrade to macOS Big Sur

11/23/2020

Last week, Apple announced the release of a new operating system, macOS Big Sur (version 11.0), at a press event. Please do not install macOS Big Sur on your Michigan Medicine CoreMac v2 at this time. A known incompatibility may render your Mac unusable if you upgrade.

Clinical, Education, Research

HITS announces the rollout of eduroam across Michigan Medicine; improvements to MWireless-UMHS

11/10/2020

Health Information Technology & Services (HITS) is excited to announce changes and improvements to two of its WiFi networks across Michigan Medicine in November.

Clinical, Education, Research, Services & Support

New ERN Trainings Announced for November and December

11/09/2020

Throughout November and December 2020, HITS is partnering with LabArchives to offer unique Electronic Research Notebook (ERN) training opportunities to the U-M community.

Education, Research

Clinical Enterprise Imaging (CEI) coming summer of 2021

11/04/2020

The current enterprise viewer used for diagnostic images (WebPACS) that launches from MiChart will be replaced next year. Health Information Technology & Services (HITS) plans to deploy the new viewer, Mach7, initially with McKesson in the summer of 2021 and then with the new Sectra PACS in the Fall of 2021.

Clinical

NOTICE: Ransomware targeting healthcare and public health

10/30/2020

Government agencies are warning of an increased and imminent cybercrime threat to U.S. hospitals and healthcare providers. Cybercriminals are targeting the healthcare and public health sector with phishing emails and malware that often leads to ransomware attacks, data theft, and the disruption of healthcare services.

Security

Own Your Upgrade! Self-serve Microsoft Windows upgrades begin Wednesday, November 4

10/26/2020

Beginning Wednesday, November 4, and continuing through late February 2021, some (but not all) Michigan Medicine PC users will see notifications requesting them to download and install a required upgrade to their Microsoft Windows operating system.

Services & Support

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