All Services

(search title or description)

Microsoft Office is a collection of office-related applications, each serving a unique purpose like creating documents, designing presentations, and managing email or calendar.

Intelligent Hub (formerly known as AirWatch) is the Mobile Device Management (MDM) system that Health Information Technology & Services provides to enable access to Exchange, secure Wi-Fi network credentials, and other Michigan Medicine resources. 

Save your files and photos to OneDrive and access them from any device, anywhere.

Michigan Medicine uses Microsoft Exchange for email, calendaring, contact lists, and task management. HITS-managed devices such as CoreImage devices are preconfigured with Microsoft Outlook to access your email.

HITS supports a vital communication tool in the form of +25,000 pagers throughout the hospital system. We offer multiple options to suit the needs of our organization. Pages can be sent using the Internal Home Paging System.

LastPass is a secure password manager that stores all of your usernames and passwords in one safe place. After you save a password to your Vault, LastPass always remembers it for you. When you need to log in to a website, LastPass enters your username and password for you!

Support for personal devices at Michigan Medicine.

Michigan Medicine supports a variety of HP printers to meet your needs.

Remote access to onsite CoreImage Windows computers.

This guide aims to help enhance your remote education offerings with recommendations and resources on everything from teaching strategies to online assessments.

Review and request licensed research applications.

Request computing and data storage at no cost to faculty, staff, and student researchers.

Get scientific programming support to streamline your research.

In order to protect sensitive data, it's important to work with the HITS Service Desk to properly dispose of computers and devices.

Secure transfer of files that contain electronic Protected Health Information (ePHI) or other sensitive information is supported by the MiShare platform.

HITS deploys and manages a wide range of servers to meet your business needs. Our systems are deployed with standardized Operating Systems (OS) configurations, which allow for a reliable, efficient, secure and highly available hosting service for Michigan Medicine users.

HITS supports shared file storage technology to enable collaboration across projects and teams and to make it easy for faculty, staff and students to access the same files from multiple locations and computing platforms.

SharePoint Online is a web-based platform that allows Michigan Medicine teams to share and manage content, knowledge, and applications. This multipurpose tool is highly configurable and usage varies substantially across teams and departments.

Get the technology support you need for learning in and outside the classroom. 

Information on requesting equipment for Telecommuting and our support for Telecommuting Equipment

HITS supports a wide variety of phones and phone-related solutions to help keep you connected – including corded and cordless telephones, voicemail, Jabber (softphone), analog and fax lines, Unified Clinical Communications (UCC), and more!

U-M uses Duo two-factor authentication to protect U-M systems and data, as well as your own personal information.

U-M Google is a U-M partnership that provides Google Apps services to enable collaboration and productivity.

The Michigan Medicine virtual private network (VPN) provides an encrypted communications channel that is required to access internal resources like file servers, the Outlook email client, internal Michigan Medicine websites, and more from a remote location. If you need access to sensitive Michigan Medicine resources from a personal or otherwise...

Information on network cables and the different wireless networks available.